Uchenna Kenneth Chinyere
Dieppe,Canada
Summary
Personable and detail-focused with strong ability to build and maintain customer relationships. Knowledgeable in customer relationship management and skilled in data analysis to drive strategic decisions and enhance customer satisfaction. Capable of delivering impactful results through effective communication and problem-solving.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Brand Representative
Portia Promotions
Moncton, Canada
12.2024 - 01.2025
- Successfully promoted all Rogers products and services
- Successfully promoted products to customers, resulting in significant revenue growth
- Consistently demonstrated ability to drive sales growth
- Successfully acquired new customers and generated significant revenue for the company
Key Account Executive
Seven up bottling company Ltd
Aba, Nigeria
12.2019 - 11.2024
- Consistently exceeded quarterly sales targets, resulting in a 15% year-over-year revenue increase
- Maintained a 95% client retention rate, ensuring long-term relationships and loyalty
- Secured 6 new major accounts, contributing to a 10% increase in market share
- Successfully upsold/cross-sold services to existing customers, resulting in an average 10% increase in annual spend
- Achieved an average customer satisfaction rating of 4.5/5, exceeding company standards
- Facilitated cross-functional team meetings, resulting in improved communication and streamlined processes
- Received 'Account Executive of the Year' award for outstanding performance and contributions to the company's growth
Sales Analyst
Seven up bottling company Ltd
Aba, Nigeria
01.2017 - 11.2019
- Analyzed sales data, identifying areas of untapped revenue opportunities by both sales teams and customers
- Developed and implemented a predictive modeling framework, improving sales forecast accuracy with the use of graphs and trends
- Streamlined sales processes, reducing sales cycle length by 10% and increasing conversion rates by 5%
- Developed a customer segmentation strategy, resulting in a 10% increase in targeted marketing efforts and 6% increase in customer retention
- Designed and implemented sales dashboards, reducing reporting time by 50% and improving sales team visibility
Sales Secretary
Seven up bottling company Ltd
Aba, Nigeria
12.2012 - 12.2016
- Streamlined administrative processes, reducing administrative tasks by 25% and increasing sales team productivity by 25%
- Provided exceptional customer support, resulting in a 95% customer satisfaction rating
- Assisted sales teams in meeting sales targets, contributing to a 10% year-over-year revenue increase
- Coordinated complex sales events, ensuring timely execution and positive feedback
- Maintained accurate sales records, achieving a 99% data accuracy rate
- Effectively communicated with sales teams, customers, and stakeholders, ensuring clear understanding of sales strategies
Education
Bachelor of Science - Forestry and Wildlife Management
Federal University of Technology
12.2010
Skills
- Strategic Thinking
- Relationship Building
- Communication
- Sales and Business Development
- CRM Software (Sales Force)
- Sales Analytics
- Microsoft Office
- Time Management
- Negotiation
- Problem Solving
- Collaboration
- Merchandizing
Certification
- Foundation; Data, Data Everywhere
- Ask Questions to Make Data Driven Decision
- Prepare Data for Exploration
Community Service
Volunteer Decorator,
Moncton Cares, Moncton, Canada
Assisted in planning and designing decorative schemes for events and spaces. Coordinated with team members to set up and tear down decorations. Utilized creativity and attention to detail to ensure visually appealing decorations.
Timeline
Brand Representative
Portia Promotions
12.2024 - 01.2025
Key Account Executive
Seven up bottling company Ltd
12.2019 - 11.2024
Sales Analyst
Seven up bottling company Ltd
01.2017 - 11.2019
Sales Secretary
Seven up bottling company Ltd
12.2012 - 12.2016
Bachelor of Science - Forestry and Wildlife Management
Federal University of Technology
- Foundation; Data, Data Everywhere
- Ask Questions to Make Data Driven Decision
- Prepare Data for Exploration
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