Danielle Halawani
Richmond Hill,ON
Summary
Driven and resourceful administrative professional with 10+ years of experience assisting with work of high-achievers. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills. Experienced Executive Secretary provides comprehensive administrative support to upper level team. Adept at managing calendars, preparing reports and coordinating meetings. Demonstrates excellent customer service, problem-solving, and communication skills.
Overview
13
13
years of professional experience
Work History
Executive Assistant and Events Planner
H Squared Events
08.2011 - 05.2024
- Handled confidential and sensitive information with discretion and tact.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Coordinated events for staff members, promoting team-building activities and boosting morale within the workplace.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Ensured smooth daily operations through consistent maintenance of office equipment, troubleshooting issues when necessary.
- Researched and identified new vendors and suppliers to obtain competitive pricing.
Employment Specialist
HT Hospitality Training INC.
03.2023 - 04.2024
- Assisted clients with completing job applications and submitting resumes to improve interview chances.
- Established strong relationships with local employers to match clients with suitable job opportunities.
- Provided ongoing support and guidance for clients during their job search, leading to increased confidence and motivation.
- Enhanced client employability by conducting thorough assessments and identifying individual strengths and weaknesses.
- Forged relationships with employers to gain insight into job openings and career opportunities.
- Tracked client progress through detailed case notes and regular follow-ups, ensuring efficient service delivery.
- Assessed individuals to identify skills, strengths and interests for job placement.
- Maintained records of consumer employment activity such as potential and current employers.
- Matched clients to open positions based on skills and work requirements.
- Developed relationships with diverse businesses to develop competitive and permanent job opportunities for consumers.
- Led job readiness and career-building workshops to uplift client confidence.
- Provided regular updates on clients'' progress to internal team members, ensuring a cohesive approach to service delivery and timely intervention when necessary.
- Managed a diverse caseload of individuals from various backgrounds, tailoring services based on unique needs and circumstances.
- Negotiated reasonable accommodations with employers in order to ensure a smooth transition for clients into their new positions.
Restaurant Manager
Sunny Side Grill
07.2022 - 07.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
Producer and Teacher
Family One
05.2020 - 10.2021
- Presented production ideas and determined creative scenarios for production and delivery.
- Oversaw post-production processes, including video editing and sound mixing, to ensure a polished final product.
- Developed schedules for production, editing, and duplication for timely delivery.
- Coordinated logistics, schedules, and talent management for smooth production flow and optimal results.
- Boosted audience engagement with high-quality content through close collaboration with creative teams.
- Conducted thorough pre-production planning sessions, ensuring all stakeholders were aligned on project objectives and timelines.
- Fostered a positive working environment by promoting open communication channels among team members during projects.
- Facilitated communication between production staff and other departments to synchronize work.
- Enhanced project efficiency by streamlining production processes and implementing time-saving strategies.
- Monitored production and evaluated performance against set targets, making adjustments to areas of weakness.
- Ensured compliance with industry regulations, legal requirements, safety protocols during all stages of production.
Education
Early Childhood Care And Education
Seneca College of Applied Arts And Technology
North York, ON05.2016
Skills
- Executive Support
- Administrative Support
- Office Management
- Strong Problem Solver
- Customer Service
- Scheduling
- Calendar Management
- Payroll
- Quality Control
- Time Management
- Problem-Solving
- Honest and Dependable
- Critical Thinking
- Relationship Building
- Team Leadership
- Decision-Making
- Goal Minded
Languages
English
Full Professional
Timeline
Employment Specialist
HT Hospitality Training INC.
03.2023 - 04.2024
Restaurant Manager
Sunny Side Grill
07.2022 - 07.2023
Producer and Teacher
Family One
05.2020 - 10.2021
Executive Assistant and Events Planner
H Squared Events
08.2011 - 05.2024
Early Childhood Care And Education
Seneca College of Applied Arts And Technology
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