A successful Customer Service Professional with extensive experience in loan collections, administrative support, event coordination and team leadership.
Overview
10
10
years of professional experience
Work History
Junior Defined Benefits Administrator Specialist
Arthur J. Gallagher
01.2022 - Current
Calculate benefits (termination of employment, retirement, deaths, etc.)
Property Administrator
Summit Industrial Income Operating LP
01.2018 - 01.2022
Process and apply rent payments and deposits of cheques.
Property Administrator
Akelius Canada Ltd
01.2017 - 01.2018
Maintain organized filing system for ledgers, tenant, and vendor files.
Legal & Collections Administrator
Timbercreek Asset Management
01.2014 - 01.2017
Prepare and review past tenant files and submit them to third party collection agency.
Education
Some College (No Degree) -
Humber College
Toronto
Skills
Microsoft Office utilization skills including but not limited to all versions of Excel, Word, PowerPoint, and Outlook
Yardi Voyager Experience
MRI Experience
Strong organizational and multi-tasking abilities with a drive to develop knowledge
Taking initiative in solving problems and learning new functions in a fast-paced environment
Effective communication with high level Executives, third party vendors and internal staff
Experience in team leadership including mentoring of colleagues and training of new hires
Adaptable to changing office technologies and new company processes/procedures
Proven ability to successfully execute tasks as charged with in a timely manner and develops new and efficient methods in handling complaint resolution, database management and cost-effective spending An innovative thinker with a desire to grow and develop an already superior skill set
Senior Vice President, Affinity Call Center at Arthur J. Gallagher & CompanySenior Vice President, Affinity Call Center at Arthur J. Gallagher & Company