ElZION TILAHUN
Edmonton,Canada
Summary
Experienced retail worker with a strong background in providing exceptional customer service and ensuring efficient operations. Recognized for reliability and ability to adapt in fast-paced environments, consistently contributing to team objectives. Proficient in cash handling, customer interaction, and problem-solving. Always strives to achieve optimal outcomes.
Overview
2025
2025
years of professional experience
Work History
Sales Associate
Bikini Village
Edmonton, AB
10.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Host
IHOP
Edmonton, AB
05.2024 - 10.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Cashier, Baker
Crumbl Cookie
- Provide high-quality cookies in an efficient, professional manner by processing and preparing orders for customers, making and balling dough, frosting and topping cookies as well as driving as needed
Sales Associate
Zumiez
- Maximizes personal & store sales results through selling, maintaining & covering zones
- SELL: Provide customer service utilizing Zumiez selling techniques
Education
Grade 12 -
Archbishop O'Leary High School
Edmonton, AB06.2024
Skills
- Work ethic and integrity
- Customer assistance
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Written and verbal communication
- Teamwork and collaboration
- Time management
Languages
English
Native or Bilingual
Timeline
Sales Associate
Bikini Village
10.2024 - Current
Host
IHOP
05.2024 - 10.2024
Grade 12 -
Archbishop O'Leary High School
Cashier, Baker
Crumbl Cookie
Sales Associate
Zumiez