Summary
Overview
Work History
Education
Skills
Timeline
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Abosede Adetunji

Edmonton,AB

Summary

Organized and dedicated Administrative Support staff with proven track record of providing exceptional professional service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

18
18
years of professional experience

Work History

Administrative Support

Government Of Alberta Court Of King’s Bench
03.2018 - Current
  • Accurately selects and enter court hearing activity codes on CASES
  • Process CDRs, Divorce Judgment, Divorce Certificates and DF
  • Process Duplications Letters and report Discontinuance of Claims to Ottawa
  • Support business Unit by processing incoming/outgoing mails as well as answering phone enquiries.
  • Upload files to Sharepoint and FDS
  • Preform Cabinet auditing and complete other clerical tasks.
  • Processes clients request accurately and within timeframes to meet service standards.
  • Continually seeking methods for improving daily operations and data entry for increased efficiency.
  • Ensure regular processing of email portal which has about 100 emails daily.

Order Clerk

Government of Alberta Transcript Management Services
09.2011 - 03.2018
  • Versatile with use of TMS Universal Transcript Format (UTF)
  • Used JOIN, CASES and FTR to authenticate transcript requests
  • Completed transcript request information data entry into multiple database
  • Enhanced workflow efficiency with thorough documentation of order changes and cancellations.
  • Provided effective customer service to client requests and inquiries
  • Ensured standard classification system for physical and electronic filling
  • Distributed transcript requests to contract transcriptionist and court reporters to ensure prompt delivery of request to clients
  • Successfully supervised practicum and intern students, training them on transcript management procedure.

Executive Secretary

Nigerian Book Fair Trust
09.2005 - 12.2010
  • Organized and coordinated annual Nigeria National and International Book Fairs.
  • Liaised with other agencies to promote literacy and book sales nationally.
  • Represented Nigeria International Book Fair at other book fairs in Africa, Europe and Asia.
  • Increased numbers of international exhibitors by 15% and national exhibitors by 43%. Also, extended national book fair to two additional regions (North and East) of Nigeria.
  • Worked with senior management to initiate new projects and assist in various processes
  • Wrote reports, executive summaries and newsletters.
  • Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.

Education

Diploma - Professional Administration

Campbell College Ltd
Edmonton, AB

Master of Arts - Communications

University of Ibadan
Ibadan, Nigeria

Higher National Diploma - Mass Communication

Ogun State Polytechnic
Abeokuta, Nigeria

National Diploma - Journalism

The Polytechnic Ibadan
Ibadan, Nigeria

Skills

  • P>Excellent people skills
  • P>Exceptional customer service skills
  • P>Ability to adapt to diverse groups setting
  • P>Multi-tasking strength
  • P>Great interpersonal communication skills
  • P>Microsoft applications proficiency

Timeline

Administrative Support

Government Of Alberta Court Of King’s Bench
03.2018 - Current

Order Clerk

Government of Alberta Transcript Management Services
09.2011 - 03.2018

Executive Secretary

Nigerian Book Fair Trust
09.2005 - 12.2010

Diploma - Professional Administration

Campbell College Ltd

Master of Arts - Communications

University of Ibadan

Higher National Diploma - Mass Communication

Ogun State Polytechnic

National Diploma - Journalism

The Polytechnic Ibadan
Abosede Adetunji