Abosede Adetunji
Edmonton,AB
Summary
Organized and dedicated Administrative Support staff with proven track record of providing exceptional professional service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
Work History
Administrative Support
Government Of Alberta Court Of King’s Bench
Edmonton, Alberta
03.2018 - Current
- Accurately selects and enter court hearing activity codes on CASES
- Process CDRs, Divorce Judgment, Divorce Certificates and DF
- Process Duplications Letters and report Discontinuance of Claims to Ottawa
- Support business Unit by processing incoming/outgoing mails as well as answering phone enquiries.
- Upload files to Sharepoint and FDS
- Preform Cabinet auditing and complete other clerical tasks.
- Processes clients request accurately and within timeframes to meet service standards.
- Continually seeking methods for improving daily operations and data entry for increased efficiency.
- Ensure regular processing of email portal which has about 100 emails daily.
Order Clerk
Government of Alberta Transcript Management Services
Edmonton, Alberta
09.2011 - 03.2018
- Versatile with use of TMS Universal Transcript Format (UTF)
- Used JOIN, CASES and FTR to authenticate transcript requests
- Completed transcript request information data entry into multiple database
- Enhanced workflow efficiency with thorough documentation of order changes and cancellations.
- Provided effective customer service to client requests and inquiries
- Ensured standard classification system for physical and electronic filling
- Distributed transcript requests to contract transcriptionist and court reporters to ensure prompt delivery of request to clients
- Successfully supervised practicum and intern students, training them on transcript management procedure.
Executive Secretary
Nigerian Book Fair Trust
Lagos, Nigeria
09.2005 - 12.2010
- Organized and coordinated annual Nigeria National and International Book Fairs.
- Liaised with other agencies to promote literacy and book sales nationally.
- Represented Nigeria International Book Fair at other book fairs in Africa, Europe and Asia.
- Increased numbers of international exhibitors by 15% and national exhibitors by 43%. Also, extended national book fair to two additional regions (North and East) of Nigeria.
- Worked with senior management to initiate new projects and assist in various processes
- Wrote reports, executive summaries and newsletters.
- Enhanced overall office efficiency with proactive problem-solving skills applied to daily challenges or unexpected situations.
Education
Diploma - Professional Administration
Campbell College Ltd
Edmonton, ABMaster of Arts - Communications
University of Ibadan
Ibadan, NigeriaHigher National Diploma - Mass Communication
Ogun State Polytechnic
Abeokuta, NigeriaNational Diploma - Journalism
The Polytechnic Ibadan
Ibadan, NigeriaSkills
- P>Excellent people skills
- P>Exceptional customer service skills
- P>Ability to adapt to diverse groups setting
- P>Multi-tasking strength
- P>Great interpersonal communication skills
- P>Microsoft applications proficiency
Timeline
Administrative Support
Government Of Alberta Court Of King’s Bench
03.2018 - Current
Order Clerk
Government of Alberta Transcript Management Services
09.2011 - 03.2018
Executive Secretary
Nigerian Book Fair Trust
09.2005 - 12.2010
Diploma - Professional Administration
Campbell College Ltd
Master of Arts - Communications
University of Ibadan
Higher National Diploma - Mass Communication
Ogun State Polytechnic
National Diploma - Journalism
The Polytechnic Ibadan