Shayne McIlveen
Sarnia,Canada
Summary
A thorough and dedicated team contributor with strong organizational capabilities, experienced in successfully handling numerous projects simultaneously while ensuring accuracy. Effective task prioritization skills and ability to meet deadlines consistently deliver exceptional results. Seeking a full-time role that presents professional challenges and allows leveraging of interpersonal skills, effective time management, and problem-solving expertise. Equipped with strong problem-solving abilities, a willingness to learn, and excellent communication skills, poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Spray Technician
Gord Williams Landscaping
Corunna, ON
06.2022 - 09.2024
- Ensured safety compliance through strict adherence to company protocols and OSHA regulations.
- Optimized pesticide usage by accurately calibrating equipment, reducing waste and environmental impact.
- Buffed and finished surfaces after painting to complete product finish.
- Used proper PPE and safety protocols for personal health and safety of other staff.
- BSO Training.
- WHMIS
Woodworker
Anderson Windows
Strathroy, ON
01.2022 - 06.2022
- Completed general finish work and sanding.
- Measured and cut materials in adherence to schematic drawings.
- Contributed to customer satisfaction by delivering high-quality, handcrafted products tailored to their needs.
- Demonstrated in-depth knowledge of sanders, saws and routers.
Delivery Driver
Wise Guys Inc.
Sarnia
04.2020 - 01.2022
- Delivered to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Customer Service Representative
Tim Horton's
Sarnia
02.2018 - 02.2020
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Customer Service Representative
Tim Horton's
Petrolia
06.2017 - 12.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Pepper Farming
Enniskillen Pepper
Petrolia
01.2015 - 01.2017
- Responsible for the Growth and harvest of Peppers as well as maintaining crops
- Worked in extreme heat environments efficiently.
- Increased production efficiency by ensuring timely preparation and organization of ingredients and cooking stations.
- Maintained a clean and organized workspace, resulting in fewer accidents and improved workflow.
- Completed high-volume orders within tight deadlines while maintaining attention to detail in dish assembly and presentation.
- Collaborated with team members to complete large catering orders on time and without error.
Midnight crewman
Heidi's Independent Grocer
Petrolia
01.2012 - 01.2015
- Responsible for receiving, ordering as well as maintaining and stalking the store during midnight hours.
- Increased customer satisfaction by providing exceptional service and addressing concerns promptly.
- Continuously sought opportunities for personal growth within the organization through professional development courses or industry certifications.
- Managed inventory effectively, minimizing waste while maintaining adequate stock levels for operations.
General Laborer
Dunroaming Farm
Brigden
01.2007 - 01.2011
- Learned basic carpentry, basic auto mechanics, and home renovation and design.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Education
Lambton Central Collegiate & Vocational Institute
Petrolia, Ontario06.2012
Skills
- Personal Protective Equipment Use
- Spray Calibration
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Multitasking Abilities
- Reliability
- Excellent Communication
- Material Handling
- Safety Procedures
- Safety Protocols
- Analytical Thinking
- Professionalism
- Safe Chemical Handling
- Vehicle Maintenance
Languages
English
Native or Bilingual
Careerfocus
To obtain full-time employment along with practical life skills.
References
- Brian McDonald, 519-328-1628
- Nicholas Deschamps, 226-349-4788
- Tina Hunter, 519-466-3723
- Nick D'orico, 1-519-328-9201
Certification
Spray Technician Certification
Timeline
Spray Technician
Gord Williams Landscaping
06.2022 - 09.2024
Woodworker
Anderson Windows
01.2022 - 06.2022
Delivery Driver
Wise Guys Inc.
04.2020 - 01.2022
Customer Service Representative
Tim Horton's
02.2018 - 02.2020
Customer Service Representative
Tim Horton's
06.2017 - 12.2017
Pepper Farming
Enniskillen Pepper
01.2015 - 01.2017
Midnight crewman
Heidi's Independent Grocer
01.2012 - 01.2015
General Laborer
Dunroaming Farm
01.2007 - 01.2011
Lambton Central Collegiate & Vocational Institute