Enhanced employee retention by implementing effective onboarding and training programs.
Streamlined HR processes for increased efficiency with the use of HRIS systems.
Reduced recruitment costs by establishing strong relationships with job agencies and universities.
Improved workplace culture through the development and implementation of diversity initiatives.
Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
WEST METRO EXPRESS
AZ DRIVER
03.2012 - 03.2022
Job overview
Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
Achieved safe driving records by consistently following traffic rules and regulations.
Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
Reduced fuel consumption through strategic route planning and efficient driving techniques.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
Upheld high standards of professionalism and discretion when working with high-value clients.
Updated logs and tracking documents accurately and according to schedule requirements.
Answered, scheduled, and responded to reservation calls at specific times and locations.
Education
TRIOS
Brampton, ON
Bachelor of Arts from Business Management
09.2013
University Overview
Skills
Benefits Administration
Salary Administration
HR Processes
Compensation Management
Regulatory Compliance
Human Resources Operations
Payroll Management
Human Capital Management
Human Resources Management Systems (HRMS)
Payroll Coordination
Employee Support
HR Legal Compliance
Languages
5 LANGUAGES
Native or Bilingual
Availability
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tuesday
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