Harsh Dugar
Toronto
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
2
2
years of professional experience
Work History
Student Ambassador
IBM
09.2024 - Current
- Interacted with university and prospective students and parents during tours and student visit days, answering questions, and providing insight.
- Improved communication between students and university staff by serving as a liaison to address concerns and provide feedback.
- Collaborated with internal and external stakeholders to identify key messages and create compelling content for press releases and other materials.
Cashier/Crew Member
Bingz Crispy Burger
03.2023 - 05.2024
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Delivered exceptional customer service by greeting customers, processing orders, and ensuring order accuracy and satisfaction using POS
- Adhered to food safety and sanitation guidelines, ensuring all food products were safe for consumption
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
Education
Advanced Diploma - Computer Programming and Analysis
Seneca College
Toronto, ON08.2025
Skills
- Upselling
- Cross-selling
- Task prioritization
- Inventory management
- Time management
- Exceptional customer service
- Adaptive and creative
- Beverage Preparation
- Customer service
Languages
English
Native or Bilingual
Timeline
Student Ambassador
IBM
09.2024 - Current
Cashier/Crew Member
Bingz Crispy Burger
03.2023 - 05.2024
Advanced Diploma - Computer Programming and Analysis
Seneca College
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