Over 4 years of Leadership Roles
Flavia Pereira
Supervisor-Pattison Group
Vancouver,BC
Summary
Offering strong organizational abilities and willingness to learn and grow in dynamic environment. Brings understanding of office management principles and proficiency in Microsoft Office Suite and data entry. Ready to use and develop administrative and coordination skills in Administrative/Operations Assistant role.
Overview
2
2
17
17
years of professional experience
Work History
Supervisor
Pattison Group
04.2025 - Current
- Assisted team in daily operational tasks, ensuring compliance with safety protocols.
- Supported workflow efficiency by organizing supplies and maintaining a clean workspace.
- Learned company policies and procedures to provide effective support to supervisors.
- Collaborated with team members to streamline processes and enhance productivity.
- Participated in training sessions to develop skills relevant to job responsibilities.
- Helped create inventory reports by tracking stock levels and product usage.
Restaurant Manager
Save on Foods 2244
06.2022 - 04.2025
- Managed daily operations to ensure smooth restaurant functionality
- Trained and supervised staff on service standards and food safety protocols
- Oversaw inventory management, ensuring stock levels aligned with demand
- Implemented customer feedback processes to enhance dining experience
- Conducted regular quality checks on food preparation and presentation
- Coordinated scheduling to optimize staff efficiency during peak hours
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Resolved customer complaints promptly to maintain high satisfaction levels
Restaurant Clerk
Save on Foods 2244
04.2019 - 06.2022
- Managed customer transactions and maintained accurate cash register operations.
- Assisted in inventory management, ensuring stock levels met operational demands.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Collaborated with kitchen staff to ensure timely order preparation and delivery.
- Monitored dining area for cleanliness, promptly addressing any maintenance needs.
Distribution Coordinator
River Road Cafe
02.2021 - 12.2021
- Coordinated distribution schedules to optimize delivery efficiency across multiple channels.
- Managed inventory levels using ERP systems to ensure timely product availability.
- Analyzed shipment data to identify trends and improve order fulfillment processes.
- Collaborated with logistics teams to resolve shipping discrepancies and enhance service reliability.
Administrative/Operations Assistant
DRP Express
08.2008 - 12.2016
- Streamlined administrative processes to enhance operational efficiency and reduce turnaround time.
- Coordinated scheduling and logistics for meetings, ensuring all resources were readily available.
- Managed correspondence and communication flow between departments to facilitate collaboration.
- Developed and maintained organized filing systems, improving document retrieval times.
- Trained new staff on administrative procedures, promoting consistency in operations.
- Implemented process improvements that enhanced service delivery and reduced errors in documentation.
- Reduced operational costs with careful budget management and resource allocation.
- Contributed to the growth of the company by providing excellent customer service and fostering positive relationships with clients and vendors.
Timeline
Supervisor
Pattison Group
04.2025 - Current
Restaurant Manager
Save on Foods 2244
06.2022 - 04.2025
Distribution Coordinator
River Road Cafe
02.2021 - 12.2021
Restaurant Clerk
Save on Foods 2244
04.2019 - 06.2022
Marketing Management Diploma - Marketing
Langara College
09.2018 - 09.2020
Administrative/Operations Assistant
DRP Express
08.2008 - 12.2016
Education
Marketing Management Diploma - Marketing
Langara College
Vancouver 09.2018 - 09.2020
Skills
Attention to detail
Positive attitude
Professional and friendly
Customer support
MS office
Workflow optimization
Administrative support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeLocation Preference
On-SiteHybridImportant To Me
Work-life balanceCompany CultureTeam Building / Company RetreatsPersonal development programsCareer advancementLanguages
English
Advanced (C1)
Portuguese
Bilingual or Proficient (C2)