Taofeek Yusuf
Brampton,ON
Summary
Highly organized General Clerk with proven background in office and support functions performing clerical duties to facilitate administrative operations. Leverages subject-matter knowledge and excellent judgment to satisfactorily accomplish assigned tasks. Proficient in computer hardware and software applications and adheres to standard operating procedures to quickly learn new responsibilities and complete projects before deadline.
Overview
9
9
years of professional experience
Work History
General Labour
Fuja Medical Centre
03.2017 - 10.2023
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Increased team productivity by implementing streamlined processes and effective communication strategies.
Technical Support Representative
Globalsem Technology
01.2016 - 01.2017
- Improved customer satisfaction by providing timely and accurate technical support for various software and hardware issues.
- Resolved complex technical problems through effective troubleshooting techniques, enhancing the user experience.
- Boosted first-call resolution rates with efficient problem-solving skills and deep product knowledge.
- Assisted in streamlining internal processes, reducing call wait times and increasing overall efficiency.
Genral Labour
Best Choice Nig
01.2015 - 12.2015
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
Education
GED -
Peel Adult School Centre [inview}
Bachelor of Science - Business Administration
University of Port Harcourt
09.2016
Associate of Arts - Photohraphy
Lagos State Skulled Acquisition Centre
07.2015
High School Diploma -
Latmos Comprehensive College
07.2011
Skills
- Landscaping
- Supply Management
- Truck loading and unloading
- Safe Vehicle Operation
- Order Picking
Languages
English
Native or Bilingual
Timeline
General Labour
Fuja Medical Centre
03.2017 - 10.2023
Technical Support Representative
Globalsem Technology
01.2016 - 01.2017
Genral Labour
Best Choice Nig
01.2015 - 12.2015
GED -
Peel Adult School Centre [inview}
Bachelor of Science - Business Administration
University of Port Harcourt
Associate of Arts - Photohraphy
Lagos State Skulled Acquisition Centre
High School Diploma -
Latmos Comprehensive College
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