ARJUN KUMAR DASH
Toronto,ON
Summary
Experienced in managing schedules, handling communications, and coordinating administrative tasks in a fast-paced office setting. Transitioning into a new field, leveraging strong organizational and multitasking abilities. Specialized in improving efficiency and supporting team goals, offering valuable expertise in any professional environment.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Sunnybrook Health Sciences Centre
Toronto, ON
09.2024 - Current
- Prepared documents, reports, and presentations detailing results and conclusions
- Proactively Managed the calendars and daily events of HR director and planned accordingly to the given schedule
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results
- Prepared comprehensive weekly and monthly reports for operational oversight
- Coordinated with the Accounting department on filing the invoices and worked on basic tasks like excel, spreadsheets for maintaining the reports accordingly
- Coordinated 30 daily communications via phone calls, emails, mail handling, and fax services
Catering associate
Aramark
Toronto, ON
06.2023 - 09.2024
- Maintained composure and professionalism during high-stress scenarios
- Guided team of 5 staff in mastering safe food handling procedures
- Aligned operations with quality guidelines while prioritizing customer satisfaction
- Collaborated with vendors to ensure timely delivery of supplies, maintaining consistent inventory levels for seamless event execution
- Increased operational efficiency by 20% through effective coordination of logistics among kitchen staff, servers, and event planners
Customer Service Assistant
Walmart
Kingston, ON
06.2022 - 05.2023
- Ensured up-to-date knowledge of product offerings, promotions, and company policies
- Escalated issues to management for resolution when necessary
- Ensured resolution of customer concerns and managed return processes in compliance with policies
- Nurtured client connections, ensuring trust with dedicated service
- Fostered effective complaint resolution strategies for handling 20+ customer concerns each day
HR Coordinator
KA Enterprises
, India
01.2018 - 12.2020
- Company Overview: India
- Managed job postings and contributed to efficient resume screening
- Maintained employee records and files, ensuring accuracy and completeness
- Handled inquiries concerning HR guidelines, compensation packages, and internal procedures
- Evaluated potential employees' applications to select suitable candidates for company openings
- Provided training to 5 junior team members on onboarding and other employment related policies
- India
Education
Post graduation - Human Resources Management
Niagara College
12.2023
Post graduation - International Business Management
St Lawrence College
12.2022
Graduate Of Bachelors - Bachelor of Business Administration
Gitam University
01.2020
Skills
- Data organization
- Schedule management
- Proficient in Microsoft office
- Confidentiality handling
- Inventory management
- Workflow optimization
- Customer engagement
- Leadership and supervision
- Project coordination
- Administrative support
- Client relations
- Relationship building
- Multitasking and organization
Certification
- Business English certificate (BEC VANTAGE level - 2), Cambridge university, 168/190
- Strategic Human Resource Management (SHRM) Certification
- Talent Acquisition: HR Planning, Recruiting and onboarding Certification
- Project research on Customer Engagement and Brand Management, QUICK RIDE Company
- Deputy CEO (HR), Gitam excellence meet 2020 (College fest)
Accomplishments
- Supervised team of 30 staff members.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Human Resources - Recorded and filed employee benefit, salary and annual evaluation information.
Timeline
Office Administrative Assistant
Sunnybrook Health Sciences Centre
09.2024 - Current
Catering associate
Aramark
06.2023 - 09.2024
Customer Service Assistant
Walmart
06.2022 - 05.2023
HR Coordinator
KA Enterprises
01.2018 - 12.2020
Post graduation - Human Resources Management
Niagara College
Post graduation - International Business Management
St Lawrence College
Graduate Of Bachelors - Bachelor of Business Administration
Gitam University
- Business English certificate (BEC VANTAGE level - 2), Cambridge university, 168/190
- Strategic Human Resource Management (SHRM) Certification
- Talent Acquisition: HR Planning, Recruiting and onboarding Certification
- Project research on Customer Engagement and Brand Management, QUICK RIDE Company
- Deputy CEO (HR), Gitam excellence meet 2020 (College fest)