ISIDORA VICTORIA CABRERA
Montreal,QC
Summary
I am an enthusiastic and dependable candidate eager to contribute to your team. With a strong work ethic and a passion for delivering excellent customer service, I am well-prepared to assist customers in a friendly and helpful manner. I am a quick learner who can adapt to various tasks and responsibilities, whether it's restocking shelves, operating a cash register, or maintaining a clean and organized store environment. I am punctual, detail-oriented, and committed to upholding the store's reputation for exceptional service.
Overview
2
2
years of professional experience
Work History
Partnerships Development Representative
Steven Regimbal
03.2023 - Current
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Networked in market to build partnerships and connections with prospects.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Qualified and handed off prospects ready for next steps in sales process.
- Achieved monthly target consistently by pursuing new business.
- Built relationships with customers and community to establish long-term business growth.
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
Waitress
Lucie Brochu
06.2021 - 08.2023
- Greeted new customers, discussed specials, and took drink orders.
- Used cash registers and credit card machines to cash out customers.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Receptionist Clerk
Guy
06.2021 - 08.2022
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
Education
Bachelor of Arts - Human Relations
Concordia University
Montreal, QC05.2026
Diploma - Psychology
Champlain College Lennoxville
Sherbrooke, QC06.2023
Skills
- Autonomous
- Adaptability
- Enthusiasm
- Communication
- Verbal Communication
- Time Management
- Cash Register Operation
- Customer Service
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Full Professional
Timeline
Partnerships Development Representative
Steven Regimbal
03.2023 - Current
Waitress
Lucie Brochu
06.2021 - 08.2023
Receptionist Clerk
Guy
06.2021 - 08.2022
Bachelor of Arts - Human Relations
Concordia University
Diploma - Psychology
Champlain College Lennoxville
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