Sepideh Rezaei
Toronto,Canada
Summary
Dynamic professional with a background in Economics and a recent certification in Big Data Analytics. Proven expertise in financial analysis, customer service, sales, and analytics roles. Skilled in engaging customers, driving sales, and analyzing market trends. Proficient in Python, SQL, and Microsoft Office suite, including advanced Excel functions. Detail-oriented, with strong communication skills and a track record of success in fast-paced environments. Committed to leveraging data-driven insights to optimize processes and enhance customer experiences. Motivated Finance Assistant willing to work hard while implementing general ledger entries and maintaining data confidentiality. Proficient in Python, SQL, GCP and Jupyter Notebook and well-rounded in maintaining accounting documentation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Service Experience Representative
Nordstrom Rack
09.2022 - 07.2023
- Addressed customer inquiries and complaints.
- Built rapport with customers.
- Fostered positive store relationships.
- Streamlined processes with team members.
- Trained new hires.
Sales Associate
Inditex
03.2021 - 09.2021
- Assisted customers and stocked shelves.
- Increased sales by 20% in three months.
- Delivered excellent customer service.
- Conducted inventory checks.
- Implemented merchandising strategies.
Finance Assistant & Researcher
Sazeh
01.2017 - 04.2019
- Researched market trends.
- Entered financial data accurately.
- Prepared sales reports.
- Developed financial models.
- Coordinated data gathering.
Finance Assistant
Cellpack
01.2014 - 04.2017
- Maintained financial records.
- Entered data into accounting software.
- Reconciled bank statements.
- Monitored budgets.
- Prepared financial statements.
Health Insurance Specialist
Tamin Ejtemei Insurance
02.2012 - 01.2014
- Maintained financial records.
- Entered data into accounting software.
- Reconciled bank statements.
- Monitored budgets.
- Prepared financial statements.
Education
Master of Science - Economics
Semnan University
Semnan08.2013
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Python, SQL, Jupyter Notebook
- Strong analytical and technical skills
- Financial modeling and analysis
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Experience in managing budgets and handling financial documents
Accomplishments
- Increased sales by 20% within three months at Inditex by improving checkout efficiency and customer service.
- Successfully analyzed market trends and prepared detailed financial reports at Sazeh, aiding in strategic decision-making.
Projects
Impact of Economic Freedom on Economic Growth The Impact of Exercise on Healthcare Costs
Certification
Big Data Analytics (Certificate), York University
Sep 2023 - Apr 2024
Timeline
Service Experience Representative
Nordstrom Rack
09.2022 - 07.2023
Sales Associate
Inditex
03.2021 - 09.2021
Finance Assistant & Researcher
Sazeh
01.2017 - 04.2019
Finance Assistant
Cellpack
01.2014 - 04.2017
Health Insurance Specialist
Tamin Ejtemei Insurance
02.2012 - 01.2014
Master of Science - Economics
Semnan University
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