Kya Harris
Ramona,CA
Summary
Savvy Analyst eager to apply both mathematical ability and analysis to improving ongoing business processes. Dedicated to providing maximum results while working within tight budget constraints. Skilled at adapting required tasks to available resources for optimal outcomes.
Overview
5
5
years of professional experience
Work History
Business Operations Analyst
BriteCap Financial
03.2022 - Current
- Detected, detailed, and reported inefficiencies, bugs, and outlying data trends weekly, proposing fixes to VP of Sales and Marketing along the way., and Google Suite to team and company leadership.
- Detected, detailed, and reported inefficiencies, bugs, and outlying data trends weekly, proposing fixes to VP of Sales and Marketing along the way
- Made suggestions and refinements to QA processes to better assist technical support teams.
- Handled project management role for Business Process Optimization projects, directing 3-15 staff members in successful completion of efficiency tasks.
- Design training programs for new hires, fostering a culture of continuous learning and skill development among employees.
Quotation Specialist
Impact Components
02.2019 - 02.2022
- Used Microsoft Office Suite to organize, collaborate on, and complete assignments, chiefly Microsoft Excel, Microsoft Word, and Microsoft Access
- Developed new employee training tools, streamlining the onboarding process through a mix of Powerpoint presentations and documentation to reference, reducing our new employee training time by 50%.
- Performed Vendor management and oversight on major projects, including discussion, pricing and engineering question gathering, and information distribution to buyers
- Managed individual pricing and compliance details for anywhere between 2 and 250 line items per project.
- Reduced errors in quoting process by implementing a thorough quality control system for all outgoing proposals.
- Achieved positive feedback from both internal stakeholders and external clients due to exceptional service delivery during the quotation process.
Education
Bachelor of Science - Business Management
San Diego State University
Skills
- Creative solutions
- Operational Efficiency
- Microsoft Excel
- Business Analysis
- Attention to Detail
- Multitasking
- Organization and Time Management
- Critical Thinking
- Excellent Communication
Timeline
Business Operations Analyst
BriteCap Financial
03.2022 - Current
Quotation Specialist
Impact Components
02.2019 - 02.2022
Bachelor of Science - Business Management
San Diego State University
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