Your Name
Brampton,ON
Summary
Committed and hardworking with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.
Overview
4
4
years of professional experience
Work History
FOOD SERVICE WORKER
Shawarma Flavors
05.2023 - 07.2023
- Followed food safety regulations pertaining to sanitation, food handling and storage
- Operated cash register to process cash, check and credit card transactions
- Cleaned and sanitized work areas, equipment, utensils, dishes and silverware
- Performed variety of duties related to food service
- Maintained order and cleanliness of work areas to conform with health codes
- Mopped floors and cleaned walk-in refrigerators and storage areas to maintain hygienic, sanitized work area
- Set up, restocked and cleaned dining areas
- Acquired new skills to support team and further accommodate customer needs
- Followed recipes and customer requests to prepare meals
- Gathered ingredients and cleaned and cut food items to prep recipes
- Prepared workstations with ingredients and tools to increase efficiency
- Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
CASHIER
Reliance Fresh
08.2021 - 01.2023
- Restocked and organized merchandise in front lanes
- Worked closely with shift manager to solve problems and handle customer concerns
- Worked flexible schedule and extra shifts to meet business needs
- Helped customers complete purchases, locate items, and join reward programs
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Addressed customer needs and made product recommendations to increase sales
- Welcomed customers and helped determine their needs.
CUSTOMER SERVICE REPRESENTATIVE
Amway India
01.2019 - 04.2021
- Provided primary customer support to internal and external customers
- Responded to customer requests for products, services, and company information
- Answered constant flow of customer calls with minimal wait times
- Offered advice and assistance to customers, paying attention to special needs or wants
- Utilized customer service software to manage interactions and track customer satisfaction
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
Education
Postgraduate Diploma - Information Technology Project Management
Canadore College
07.2023
Bachelor of computer applications - Electronics And Communications Engineering
Guru Nanak Dev university
11.2020
Skills
- Customer assistance
- Customer Relations
- Order taking
- Ms Excel
- Ms Word
- Windows
- Mac
- Inventory Control
- Interpersonal Skills
- Flexible Schedule
- Verbal and Written Communication
- Friendly and Outgoing
- Heavy Lifting Capacity
Timeline
FOOD SERVICE WORKER
Shawarma Flavors
05.2023 - 07.2023
CASHIER
Reliance Fresh
08.2021 - 01.2023
CUSTOMER SERVICE REPRESENTATIVE
Amway India
01.2019 - 04.2021
Postgraduate Diploma - Information Technology Project Management
Canadore College
Bachelor of computer applications - Electronics And Communications Engineering
Guru Nanak Dev university