Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SIMRAN SAINI

Sydney

Summary

Compassionate and dedicated support/care provider with a strong passion for supporting the elderly and individuals. Seeking to provide high-quality, person-centered care in a nurturing and respectful environment. Skilled in assisting with daily activities, promoting independence, and ensuring comfort and dignity for all residents.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Caregiver

Osprey Angels Home Care Services
08.2023 - 02.2024
  • Talk or communicate with patients to make them comfortable.
  • Bring food to patients and feed or assist in feeding patients.
  • Assisted patients with tugging in bed with pillows and blankets as needed and with their wheelchairs.
  • Communicating with staff about patient needs and their support.

Personal Support Worker

Narad Hospital
01.2016 - 01.2018
  • Supported residents with daily routines while respecting individual preferences
  • Collaborated with interdisciplinary team members to deliver personalized care.
  • Participated in training

Customer Service Representative

Sydney call center
02.2024 - 04.2025
  • Serve as the main contact between clients, customers, and the company.
  • Coordinate and monitor client services, ensuring timely, quality services aligned with individual needs.
  • Schedule customers' appointments and follow-ups.
  • Build and maintain strong client relationships. Assist clients with registration and billing inquiries.

Education

Post-baccalaureate diploma - healthcare management

Cape Breton University

Bachelor's - pharmacy

Chandigarh College of Pharmacy

Skills

  • Personal care assistance (bathing, dressing, grooming)
  • Mobility support and safe transfer techniques
  • Meal preparation and feeding assistance
  • Medication reminders and basic health monitoring
  • Infection control and hygiene practices
  • Emotional support and companionship
  • Knowledge of dementia and Alzheimer's care
  • Strong communication and teamwork skills
  • Patience, empathy, and attention to detail

Certification

  • CPR/AED/FIRST AID
  • Diploma in caregiving
  • Safe Handling and Administration of Medication - certificate
  • Fire Safety—Essential Concepts, Prevention & Control - certificate.
  • Dementia care and management.
  • Advanced Food safety certification
  • WHMIS (Workplace Hazardous Materials Information System) Certification

Timeline

Customer Service Representative

Sydney call center
02.2024 - 04.2025

Caregiver

Osprey Angels Home Care Services
08.2023 - 02.2024

Personal Support Worker

Narad Hospital
01.2016 - 01.2018

Post-baccalaureate diploma - healthcare management

Cape Breton University

Bachelor's - pharmacy

Chandigarh College of Pharmacy
SIMRAN SAINI