Winnie Akol

• Complete store opening and closing procedures
• Maintain a clean and organized work environment, ensuring safety standards are met consistently.
• Oversee cash handling procedures, ensuring accuracy and proper documentation at all times.
• Resolve customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Greeted customers

Served customers

Made menus items

Maintained a clean and hygienic work space

Opened and closed regularly

Handled all payment matters

• Answered customer questions about hours, seating, and menu information.
• Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
• Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.