Aundrel Williams
Brampton,Canada
Summary
I'm a highly organized and detail-oriented administrative assistant with seven years of experience in customer service and office management. I possess excellent organizational skills, attention to details and the ability to multitask in a fast-paced environment. I have a strong background in customer service, data entry, product management and have successfully completed a wide range of administrative tasks for various employers.
Overview
9
9
years of professional experience
Work History
Administrative Assistant/ Sales
Scholars Dental
01.2024 - Current
- Manages daily administrative tasks including scheduling, correspondence, and data entry, ensuring smooth office operations, while sending invoices and processing orders
- Achieves course cycle sales targets consistently, contributing to the overall success of the company
- Develops strong relationships with clients, fostering loyalty and repeat business
- Maintains client records and databases, ensuring accuracy and confidentiality
- Assists in lead generation through research and outreach, resulting in 50-100 new clients
- Sells courses that cost anywhere between 6-10 thousand dollars
- Coordinates meetings, special events, enhancing team efficiency and collaboration
- Conducts research and compile data for executive decision-making, enhancing strategic initiatives
- Efficiently manages scheduling and coordination of meetings for team members and executive leadership
Lead Ramp Agent/ Office Admin
Menzies Aviation
01.2018 - 01.2023
- Delivered high quality service to passengers, with a friendly and helpful attitude, ensuring positive interaction and an exceptional service experience
- Communicated closely with ground crew, flight crew and other support staff to share updates and ensure team is aware of any pertinent information to resolve operational and customer issues
- Directed passengers to their correct gate, answered all questions concerning the findings within the airport
- Tracked flight schedule to promote on-time landings and avoid loading delays, improving company productivity
Office Admin Assistant/Front Desk Agent
Marriott Hotel
01.2016 - 01.2018
- Completed clerical tasks such as filing, copying, and distributing mail and email, ensuring that tasks were completed within established deadlines
- Utilized office management software to record and track customer information, maintained records and organized documentation with competence
- Input data into spreadsheets and databases with efficiency and quickness, using due diligence to ensure accuracy of information
- Troubleshooting issues, coordinated resolutions with appropriate departments or management to ensure a satisfactory outcome for clients
Education
Bachelor of Arts - Liberal Arts/Communication Studies
Seneca College
Toronto, ONSkills
- Customer service
- Data entry
- Computer skills
- Office administration
Languages
English
Native or Bilingual
Timeline
Administrative Assistant/ Sales
Scholars Dental
01.2024 - Current
Lead Ramp Agent/ Office Admin
Menzies Aviation
01.2018 - 01.2023
Office Admin Assistant/Front Desk Agent
Marriott Hotel
01.2016 - 01.2018
Bachelor of Arts - Liberal Arts/Communication Studies
Seneca College
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