Tsimirirai Ndoro
Edmonton,AB
Summary
An experienced Account Executive with 1 year of experience in building strong relationships with accounts through exceptional communication and solicitation of new business. Skilled in developing and strengthening relationships with new and existing accounts to drive revenue growth. Proven ability to create long-term partnerships with clients and provide superior customer service. Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
8
8
years of professional experience
Work History
Account Executive
Jasdher Retail
03.2020 - 10.2023
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints
- Built and strengthened relationships with new and existing accounts to drive revenue growth
- Built strong relationships with accounts by focusing on exceptional communication
- Strengthened customer relationships with a proactive and collaborative approach to managing needs
- Resolved issues promptly to drive satisfaction and enhance customer service.
Assistant Sales Manager
Call IT Spring
09.2018 - 02.2020
- Demonstrated exemplary customer service by engaging clients on sales floor
- Completed store opening and closing procedures by counting drawers and managing security
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings
- Assisted sales team with completing customer transactions and managing issues.
Hostess
Nandos
01.2016 - 01.2018
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Used cash registers and credit card machines to cash out customers
- Answered customer questions about hours, seating, and menu information
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
Education
Bachelor of Arts - Psychology
Red Deer College
Red Deer, ABSkills
- Priority Management
- Sales Experience
- Negotiation
- Team building
- Account Evaluation skills
- Training and Mentoring
- Business Development
- Client service optimization
- Revenue Growth
- Inter-department collaboration
- Market Development
- Account Planning
- Account Servicing
- Data Analysis
Languages
English
Native or Bilingual
Timeline
Account Executive
Jasdher Retail
03.2020 - 10.2023
Assistant Sales Manager
Call IT Spring
09.2018 - 02.2020
Hostess
Nandos
01.2016 - 01.2018
Bachelor of Arts - Psychology
Red Deer College
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