Karamvir Kaur
Edmonton
Summary
Results-driven professional with a strong background in customer service and accounting. Progressed from Crew Member to Department Manager, showcasing leadership skills. Currently, serving as an Accounting and Payroll Assistant skilled in accounts payable, accounts receivable, payroll processing, and financial reconciliations. Recognized for attention to detail and the ability to efficiently manage multiple tasks in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Bookkeeper
CC Equipment Ltd.
02.2023 - Current
- Keep records of employee attendance, leave, and overtime.
- Process payroll for 20 or more employees and ROEs.
- Prepare employee payments by cheque, direct deposit, and e-transfer.
- WorkSafeBC reporting, and employer health tax submissions.
- Answer employees' inquiries.
- Reconcile payroll accounts, WSB, and benefits regularly.
- Manage accounts payable and receivable, ensuring timely communication with customers regarding aging invoices.
- Prepare bank deposit slips, and reconcile accounts payable, floorplan accounts, and credit card transactions.
- Handle customer credit applications, submit co-op claims, and reconcile.
- Create and receive purchase orders (POs) and customer invoices for equipment sales.
- Perform data entry tasks, and regularly monitor emails to address inquiries, and ensure operational efficiency.
- Performed month-end closing activities.
- Certified and processed payroll, electronic deposits and pay adjustments while distributing checks.
Crew Member - Department Manager
Bates Restaurants Ltd.
04.2019 - 05.2023
- Started as a Crew Member in February 2019 and got promoted as a Crew trainer in next 4 months, then got promoted as a Team and Guest Experience Leader
- I got my next promotion in April 2021 as a Shift Manager and start handling the Online delivery department as well
- Oversee departmental operations to maintain high service standards and team performance
- Develop strategies to enhance customer satisfaction and operational efficiency
- Lead training programs to promote employee engagement and development
- Managed a team of 19 employees, ensuring adherence to operational standards and customer service excellence
- Coordinated staff schedules and delegated tasks effectively to optimize performance
- Addressed operational challenges promptly to ensure smooth workflow
- Implemented best practices in service delivery to enhance customer satisfaction
Education
ACCOUNTING AND PAYROLL ADMINISTRATOR (PCP/PCL) -
CDI COLLEGE
11.2023
COMPUTER INFORMATION SYSTEMS -
KWANTLEN POLYTECHNIC UNIVERSITY
12.2020
BOOKKEEPING BASICS CERTIFICATION -
08.2022
Skills
- CDK
- QuickBooks Desktop
- QuickBooks Online
- Sage50
- Excel
- Word
- Outlook
- Multitasking
- Communication
- Problem-Solving
- Deadline Management
- Detail Oriented
- Leadership
- Management
References
Shivangi Patel, 249-525-5766
Personal Information
Title: PCP
Timeline
Bookkeeper
CC Equipment Ltd.
02.2023 - Current
Crew Member - Department Manager
Bates Restaurants Ltd.
04.2019 - 05.2023
ACCOUNTING AND PAYROLL ADMINISTRATOR (PCP/PCL) -
CDI COLLEGE
COMPUTER INFORMATION SYSTEMS -
KWANTLEN POLYTECHNIC UNIVERSITY
BOOKKEEPING BASICS CERTIFICATION -
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