Olivia Jasonson
Summary
Dynamic sales associate with a proven track record at Winners & HomeSense, excelling in customer service and teamwork. Skilled in cash handling and inventory management, I consistently enhanced the shopping experience and achieved sales targets. Known for problem-solving and maintaining high standards in fast-paced environments, I thrive on delivering exceptional results.
Overview
6
6
years of professional experience
Work History
Sales Associate
Winners & HomeSense
Red Deer, AB
10.2023 - Current
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained store presentation standards through effective merchandising techniques.
- Collaborated with team members to achieve sales targets and improve customer service initiatives.
- Responded to customer inquiries, providing prompt and knowledgeable assistance.
- Organized stockroom and floor inventory, optimizing product accessibility and inventory management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Bakery Clerk
Sunterra Market
06.2022 - 08.2022
- Monitored inventory levels, restocking supplies to maintain efficient workflow in the bakery.
- Supported customer service efforts by answering inquiries and providing product knowledge.
- Collaborated with team members to streamline production processes and improve efficiency.
- Implemented sanitation practices, ensuring compliance with health regulations and safety standards.
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Stored, labeled, and replenished supplies in compliance with food safety regulations.
- Decorated baked goods and designed visually appealing displays of finished products.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Operated commercial kitchen equipment and tools.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
Shelf Stocker
No Frills
Lacombe, AB
02.2022 - 05.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
Baker
Buylow Foods
Blackfalds, AB
08.2019 - 02.2021
- Assisted customers with product selection and inquiries, enhancing shopping experience.
- Operated bakery equipment, ensuring compliance with safety and sanitation standards.
- Prepared and displayed bakery items according to merchandising guidelines.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Assisted in inventory management by accurately tracking stock levels and promptly replenishing supplies as needed.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Used utensils and equipment to portion, wrap and display bakery items.
- Customized cake designs according to customer requests, enhancing customer satisfaction and loyalty.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
High School Diploma -
Lacombe Outreach
Lacombe, AB09.2020
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Excellent people skills
- Cash handling
- Flexible schedule
- Stocking and receiving
- Cash register operation
- Store opening and closing
Languages
English
Full Professional
Volunteering
• Volunteer for dog enrichment at spca since February 2025
• Involves taking the dogs outside for playing
• Documenting any observations or concerns with the animal’s behaviour and body language and reporting issues to staff
• Operating the dishwasher and dryer
Timeline
Sales Associate
Winners & HomeSense
10.2023 - Current
Bakery Clerk
Sunterra Market
06.2022 - 08.2022
Shelf Stocker
No Frills
02.2022 - 05.2022
Baker
Buylow Foods
08.2019 - 02.2021
High School Diploma -
Lacombe Outreach