Sahar Moradi
North Vancouver
Summary
I excel in schedule development and training, enhancing business growth. Skilled in payroll processing and inventory control, my approach has consistently led to waste reduction and improved operational efficiency. My background also includes a strong focus on achieving customer satisfaction and streamlining workflow processes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front End Supervisor
Thrifty Foods
06.2023 - Current
- Provided superior customer service by responding to inquiries in an efficient and friendly manner
- Maintained accurate records of all transactions in order to provide reports when needed
- Cash handling
- Responded to telephone inquiries and complaints following standard operating procedures
- Online orders management
- Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
Human Resource Assistant
Pars Makian
01.2018 - 01.2023
- Provided administrative support to managers by scheduling meetings and arranging conference calls
- Assisted with administering employee benefit programs and worker's compensation plans
- Updated HR databases with employee changes in position, salary, and personal information
Sales Associate
Arian Group
01.2017 - 01.2018
- Prepared reports, invoices, letters, spreadsheet or other software applications like CRM
- Informed customers of current promotions and sales
- Managed inventory, carrying out transactions, and guiding customers through the buying process
Education
B.Sc - Natural Resources Engineering
Skills
- Microsoft Office Suite (Word, Excel, Power point)
- Customer Relationship Management (CRM)
- Organizational skills
- Multi-tasking
Certification
Self-Empowerment Degree in Mindfulness and Nonviolent Communication (NVC)
Timeline
Front End Supervisor
Thrifty Foods
06.2023 - Current
Human Resource Assistant
Pars Makian
01.2018 - 01.2023
Sales Associate
Arian Group
01.2017 - 01.2018
Self-Empowerment Degree in Mindfulness and Nonviolent Communication (NVC)
B.Sc - Natural Resources Engineering
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