Summary
Overview
Work History
Education
Skills
Languages
Timeline
StoreManager

Amirthlingam jayapragash

Ajax,ON

Summary

Accomplished Store Manager with a proven track record at Swiss Chalet & Harvey S, excelling in customer service and kitchen management. Demonstrated ability to enhance team performance and customer satisfaction through effective training and development. Skilled in food safety and sanitation, ensuring high standards of cleanliness and operational efficiency.

Overview

18
18
years of professional experience

Work History

Store Manager

Swiss Chalet & Harvey S
08.2023 - 02.2025
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.

Kitchen Manager/ Line Cook

Pickle Barrel
04.2019 - 10.2023
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Checked and tested foods to verify quality and temperature.
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
  • Verified prepared food met standards for quality and quantity before serving to customers.

Chef

Renaissance Banquet Hall
11.2012 - 12.2019
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Managed food costs, sourcing ingredients from local suppliers to support community partnerships and sustainable practices.
  • Planned and directed high-volume food preparation in fast-paced environment.
  • Led kitchen team during high-volume service times, ensuring seamless operation and guest satisfaction.
  • Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.

Cook & Preparation

Mcgill Hotels
06.2007 - 12.2011
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Education

Diploma - Diploma of Hospitality&tourism Management

Stanford International College
Scarborough On
10-2024

Skills

  • Customer service
  • Food safety
  • Time management
  • Food safety and sanitation
  • Cooking
  • Problem-solving
  • Strong attention to safe food handling procedures
  • Customer relations
  • Staff training and development
  • Kitchen management
  • Store operations

Languages

English
Full Professional

Timeline

Store Manager

Swiss Chalet & Harvey S
08.2023 - 02.2025

Kitchen Manager/ Line Cook

Pickle Barrel
04.2019 - 10.2023

Chef

Renaissance Banquet Hall
11.2012 - 12.2019

Cook & Preparation

Mcgill Hotels
06.2007 - 12.2011

Diploma - Diploma of Hospitality&tourism Management

Stanford International College

Similar Profiles

CREATE PROFILE
Amirthlingam jayapragash