Dynamic and results-driven professional with a strong background in management, customer service, public relations, and teamwork. Skilled in time management and leadership, demonstrating effective communication and critical thinking. Maintains peak physical fitness for demanding tasks and optimal performance. Applies conflict-resolution skills and collaborates effectively with others. Exhibits willingness to help and adapts to changing situations. Shows respect for others and maintains professionalism in all responsibilities.
• Coordinate with QA to maintain purchased products follow specs as required/agreed.
• Coordinate with vendors in the event of an issue with quality.
• Follow-up with vendors on back-orders and notify operations of impacts to project ship dates.
• Communicate with vendors when purchase orders are due to be received to ensure they are on track.
• Monitor and coordinate with the warehouse team to resolve issues.
• Ensuring that shipments are processed through Customs in a timely and efficient manner and customer requirements are fulfilled.
• Review vendor invoices with errors and coordinate a quick resolution.
• Communicate with Warehouse or Allocations Departments’, when necessary, to advise of shipment status and/or obtain information necessary to process shipments.
• Customer service, bookings, documentation, and routing of assigned shipments.
• Responsible for sales and marketing across the southern India region
• Communicating with the buyer, vendor, bank, freight forwarder and broker to resolve any problems on the orders, shipments, and payments.
• Call the Warehouse or Allocations Departments’, when necessary, to advise of shipment status and/or obtain information necessary to process shipments.
• Prepare and execute marketing strategies to improve company Performa.
• Managed and resolved the grievance received by taking immediate action and ensuring the best practice.
• Reviewing all documents, contact all first-time customers, Prepare commercial documents for all export shipments.
• Open letters of credit to the vendors and bank release
• Conduct field research, complete accurate monthly reports and submit quarterly reports.