Dzenita Tiric
Okanagan Falls,British Columbia
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Experienced with customer engagement and product presentation in showroom environment. Utilizes effective sales techniques and product knowledge to enhance customer experience and drive sales. Track record of building strong customer relationships and meeting sales targets.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Showroom Sales Consultant
Sparkle Interiors
01.2024 - 09.2024
- Assisted in maintaining a visually appealing showroom, ensuring proper display of products for easy access and viewing.
- Provided comprehensive support during promotional events, contributing to increased sales and foot traffic in the showroom.
- Streamlined daily operations by implementing organizational systems within the showroom workspace.
- Participated in ongoing professional development, staying informed of industry trends and best practices to enhance sales performance and customer satisfaction.
- Processed transactions accurately while adhering to company policies regarding returns, exchanges, and payment methods.
- Conducted informative product demonstrations, enhancing customer understanding and interest in the merchandise.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Performed cash, card, and check transactions to complete customer purchases.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Design Consultant & Picture Framer
Artrageous Pictures & Framing
01.2015 - 11.2023
- Enhanced customer satisfaction by providing expert advice on frame selection and matting options.
- Preserved delicate artwork by utilizing proper handling techniques, archival materials, and UV-protective glass selections.
- Applied skill in color theory and composition to bring client visions to fruition.
- Increased sales with personalized consultations to identify client preferences and design requirements.
- Streamlined production process by implementing efficient workflow strategies for cutting, joining, and assembly tasks
- Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
- Collaborated with local art gallery and artists to create custom framing solutions for high-value artwork displays.
- Partnered with local photographers on projects involving large-scale printing, mounting, lamination, or other specialized presentation needs.
- Developed and maintained relationships with local art schools, offering student discounts on framing services and fostering connections within the artistic community.
- Maintained a clean and organized workspace to ensure safety and efficiency in daily operations.
CSR/Furniture & Fabric Sales
William Switzer & Associates
01.2013 - 01.2014
- Responded to customer requests for products, services, and company information.
- Used in-store system to locate inventory and place special orders for customers.
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Investigated and resolved accounting, service and delivery concerns.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Provided comprehensive support during promotional events, contributing to increased sales and foot traffic in the showroom.
- Assisted in maintaining a visually appealing showroom, ensuring proper display of products for easy access and viewing.
Education
Photography Diploma -
Fanshawe College
01.2000
Skills
- Exceptional Customer Service
- Creative thinking
- Superb eye for detail
- Decision Making Guidance
- Multitasking and organizing
- Self motivating
- Layout and composition
- Project Visualization
- Design collaboration
- Quote Estimation
- Custom Order Management
Certification
- Colour Consultant, QC Design School
- Home Stager and Re-Designer, QC Design School
- Certified Interior Decorator, Stratford Institute
Languages
English
Full Professional
Croatian
Native or Bilingual
Software
Microsoft Office Suite
Wave Accounting
Timeline
Showroom Sales Consultant
Sparkle Interiors
01.2024 - 09.2024
Design Consultant & Picture Framer
Artrageous Pictures & Framing
01.2015 - 11.2023
CSR/Furniture & Fabric Sales
William Switzer & Associates
01.2013 - 01.2014
Photography Diploma -
Fanshawe College
Similar Profiles
Muaz MarleenMuaz Marleen
Founder at Sparkle CleansFounder at Sparkle Cleans
Sulbha SinghSulbha Singh
SAP Consultant at Sparkle Clean TechSAP Consultant at Sparkle Clean Tech
Heather LindquistHeather Lindquist
Brand Model at Mehrchic SparkleBrand Model at Mehrchic Sparkle