Area Manager
Kelson Group
Hi, I’m
Khushnoor Rattu
Surrey,Canada
Summary
Results-driven and detail-oriented Area Manager with 3 years of experience in overseeing multiple facilities, optimizing operational efficiency, and ensuring exceptional customer satisfaction. Proven track record in managing building operations, leading cross-functional teams, and implementing cost-effective solutions. Skilled in budgeting, vendor management, and compliance with safety and regulatory standards. Adept at fostering strong client relationships and driving continuous improvement in facility management.
Positive, upbeat, and results-driven individual with knack for leading teams and driving performance. Possesses in-depth understanding of inventory management and customer relations, with proven ability in process optimization and strategic planning. Dedicated to achieving operational excellence and fostering productive work environment.
Work History
Kelson Group
Area Manager
Job overview
- Oversee operations for multiple properties across Kelowna, ensuring compliance with company standards and regulatory requirements
- Develop and implement strategic plans to optimize operational efficiency, reduce costs, and improve service delivery
- Coach, mentor and support your team to support performance, quality of work, and ongoing training and development of staff
- Conduct regular site inspections to ensure maintenance, safety, and cleanliness standards are met
- Manage budgets, negotiate contracts with vendors, and ensure cost-effective procurement of supplies and services
- Partner with peers and internal stakeholders in developing strategic initiatives to drive operational excellence
- Spearhead sustainability initiatives, reducing energy consumption across managed properties
- Travel to work sites to provide quality oversight and maintain compliance with work and industry standards, applicable metrics, and service level agreements
- Establish and maintain effective relationships with internal stakeholders, customers, contractors, builders, municipal agencies, emergency response and environmental management personnel
Kelson Group
Building Manager
Job overview
- Responsible for monitoring and operating CCTV cameras and Alarm System
- Execute prompt, efficient, and courteous customer service
- Responsible for maintaining positive client/security relationships through frequent tenant/client contact and support
- Open, reply or forward incoming regular and electronic mail and other material and co-ordinate the flow of information internally
- Overseeing the day-to-day operations of the site
- Establish work calendar and procedures and co-ordinate activities
- Set up and maintain manual and computerized information filing systems for tenant waiver forms and key in audits for emergency phones, first aid supplies, power doors, lockers and security camera
- Requisition supplies and materials for First aid
- Responsible for writing Reports of situation and assist in investigation
- Review daily all logs and incident reports, and pass on to Strata Manager any unusual occurrences, disciplinary issues, call offs, or missing documentation
- Take responsibility to implement emergency procedures during fires, earthquakes, power failures, etc
- Also assist in the operation of Fire/Life/Safety systems in an emergency
- General maintenance and repair where needed
Education
Okanagan CollegeKelowna, BC
Diploma from Business Administration
04.2021
Skills
- Operations & Building Management
- Operational Efficiency & Process Improvement
- Budgeting & Financial Management
- Team Leadership & Staff Development
- Vendor & Contractor Management
- Health, Safety, & Compliance Standards
- Customer Relationship Management
- Strategic Planning & Project Management
- Maintenance & Repair Oversight
- Energy Efficiency & Sustainability Initiatives
- Quality control and Data analysis
- Inventory management
- Risk and Change management
- Proficient in facility management software (eg, CMMS, Yardi, Angus, SAP)
- Advanced knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
- Familiarity with energy management systems (eg, BAS, EMS)
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Spanish
Limited Working
Timeline
Building Manager
Kelson Group
Okanagan College
Diploma from Business Administration
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