ANUSHREE GAWDE

Systems Engineer

Netskope

01.2019 - Current

Managed both production and non-production network infrastructure on a global scale for Netskope
Administered hypervisor technologies like VMware and KVM
Proficiently managed installation and maintenance of F5 Big IP GTM/LTM load balancers, optimizing load distribution
Resolved daily operational issues and promptly addressed high-priority incidents by leveraging tools such as Zabbix, Periskope, and Opsgenie
Established alerting mechanisms and actively participated in on-call rotations to ensure uninterrupted support for the production network environment
Applied Linux administration and system networking skills in real time to analyze and troubleshoot various performance issues to ensure maximum uptime of Netskope products and services which are deployed over 55+ data centers across the globe with around 25000+ Linux servers
Actively monitored the health and performance of the systems/services to ensure maximum availability of the Netskope private cloud infrastructure using various tools such as Zabbix, Grafana, SumoLogic, Catchpoint
Provision and configure Linux servers (bare metal/ virtual machines), deploy applications, validate the services for the production environment as per the requirements
Automated repeated tasks for efficient functioning of the infrastructure using tools such as Bash/Ansible/Jenkins/Python
Extensive experience in Kubernetes administration, including provisioning backend nodes and managing containerized services. Skilled in troubleshooting cluster issues, updating certificates, and scaling pods. Proficient in updating deployments to meet specific requirements and optimizing performance and scalability by configuring masters and nodes within existing clusters
Utilized SaltStack for configuration management and automation, executing commands with salt-call to streamline system updates and maintenance tasks
Developed Ansible playbooks for operational tasks, including disk cleanup for Docker overlay2, improving system efficiency and resource utilization
Implemented StackStorm for automated remediation, reducing downtime and manual intervention by automating response to common system issues
Led VM migration projects, ensuring seamless transition of services with minimal impact on business operations
Performed changes in GTM by understanding customer requirements for traffic management, availability, and performance
Contributed to organizational efficiency and knowledge management by creating and maintaining comprehensive runbooks, ensuring accurate and up-to-date documentation of operational procedures
Facilitated seamless operation of multiple servers by diligently updating and maintaining certifications, ensuring compliance and security standards were consistently met across the infrastructure
Orchestrated successful kernel upgrades across diverse sites by effectively coordinating with cross-functional teams, ensuring minimal downtime and seamless transition to enhanced system performance
Collaborated closely with the SIO (Security Incident and Operations) team to swiftly identify and remediate vulnerabilities.