Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hansu Bae

Calgary,AB

Summary

Full - time or Part - time employment opportunity in untilizing Customer Service Skills

Overview

4
4
years of professional experience

Work History

Theater Usher

Lotte Cinema
05.2022 - 01.2024
  • Enhanced patron experience by providing efficient service during performances.
  • Ensured safety and comfort of guests by promptly addressing any concerns or issues.
  • Contributed to a positive theater atmosphere for patrons with friendly assistance in seating.
  • Supported ticket-taking process, verifying accuracy and quickly resolving any confusion.

Server

Pizzeria, Italian Restaurant
08.2021 - 12.2021
  • Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Served food and beverages promptly with focused attention to customer needs.

Barista

Non-Branded Cafe
08.2021 - 08.2021
  • Streamlined drink preparation process for increased efficiency and consistent taste.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Maintained regular and consistent attendance and punctuality.

Server

One To One, Italian Restaurant
09.2020 - 11.2020
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Barista

Mega Coffee
01.2020 - 06.2020
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Completed successful daily cash audits to correctly balance drawers at end of shifts.

Sales Assistant

Eider
08.2019 - 01.2020
  • Increased sales by providing exceptional customer service and product knowledge to customers.
  • Achieved high levels of customer satisfaction with personalized styling recommendations.
  • Collaborated with team members to achieve monthly sales targets consistently.
  • Handled returns and exchanges efficiently, maintaining a positive relationship with customers.

Education

Bachelor of Arts - Clothing

Changwon National University
Changwon
02.2023

Skills

  • Enthusiastic and positive dedicated with strong customer service skills
  • Highly adaptable as well as quick learner
  • Team player with ability to work independently
  • Diligent and Highly punctual
  • High understanding of work due to various service experience
  • Have a lot of work experience and are quick-witted

Timeline

Theater Usher

Lotte Cinema
05.2022 - 01.2024

Server

Pizzeria, Italian Restaurant
08.2021 - 12.2021

Barista

Non-Branded Cafe
08.2021 - 08.2021

Server

One To One, Italian Restaurant
09.2020 - 11.2020

Barista

Mega Coffee
01.2020 - 06.2020

Sales Assistant

Eider
08.2019 - 01.2020

Bachelor of Arts - Clothing

Changwon National University

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Hansu Bae