Hansu Bae
Calgary,AB
Summary
Full - time or Part - time employment opportunity in untilizing Customer Service Skills
Overview
4
4
years of professional experience
Work History
Theater Usher
Lotte Cinema
05.2022 - 01.2024
- Enhanced patron experience by providing efficient service during performances.
- Ensured safety and comfort of guests by promptly addressing any concerns or issues.
- Contributed to a positive theater atmosphere for patrons with friendly assistance in seating.
- Supported ticket-taking process, verifying accuracy and quickly resolving any confusion.
Server
Pizzeria, Italian Restaurant
08.2021 - 12.2021
- Increased table turnover rate by efficiently managing orders and ensuring timely delivery of meals.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
- Served food and beverages promptly with focused attention to customer needs.
Barista
Non-Branded Cafe
08.2021 - 08.2021
- Streamlined drink preparation process for increased efficiency and consistent taste.
- Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.
- Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
- Maintained regular and consistent attendance and punctuality.
Server
One To One, Italian Restaurant
09.2020 - 11.2020
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Barista
Mega Coffee
01.2020 - 06.2020
- Controlled line and crowd with quick, efficient service.
- Maintained regular and consistent attendance and punctuality.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Completed successful daily cash audits to correctly balance drawers at end of shifts.
Sales Assistant
Eider
08.2019 - 01.2020
- Increased sales by providing exceptional customer service and product knowledge to customers.
- Achieved high levels of customer satisfaction with personalized styling recommendations.
- Collaborated with team members to achieve monthly sales targets consistently.
- Handled returns and exchanges efficiently, maintaining a positive relationship with customers.
Education
Bachelor of Arts - Clothing
Changwon National University
Changwon02.2023
Skills
- Enthusiastic and positive dedicated with strong customer service skills
- Highly adaptable as well as quick learner
- Team player with ability to work independently
- Diligent and Highly punctual
- High understanding of work due to various service experience
- Have a lot of work experience and are quick-witted
Timeline
Theater Usher
Lotte Cinema
05.2022 - 01.2024
Server
Pizzeria, Italian Restaurant
08.2021 - 12.2021
Barista
Non-Branded Cafe
08.2021 - 08.2021
Server
One To One, Italian Restaurant
09.2020 - 11.2020
Barista
Mega Coffee
01.2020 - 06.2020
Sales Assistant
Eider
08.2019 - 01.2020
Bachelor of Arts - Clothing
Changwon National University