Chae Yeon Park
LANGARA COLLEGE
Port Coquitlam,BC
Summary
Results-driven Award coordinator with 5+ years of experience in post-secondary environments specializing in donor stewardship, compliance, and database management. Proven track record leveraging MS Access, SharePoint, and Banner to manage high-value award portfolios, safeguard donor intent for 200+ donor-funded accounts, and translate complex financial data into compelling impact narratives. Adept at cultivating cross-functional relationships to optimize philanthropic pipelines, manage competing priorities under pressure, and support major gift strategies.
5
years of professional experience
Work History
Financial Aid Advisor (Awards Portfolio)
1 Year 11 Months- Portfolio Stewardship: Administered the end-to-end scholarship portfolio across 44 distinct faculties, serving as the primary liaison between academic leadership and Central Advancement to ensure compliance with Terms of Reference (ToR).
- Process Optimization: Evaluated and updated award policies, adjudication frameworks, and review procedures to eliminate operational bottlenecks and enhance program efficiency.
- Systems & Analytics: Leveraged MS Access, Banner, and Workday to maintain donor data integrity and synthesized financial metrics into strategic reports for data-driven award adjudication.
- Stewardship Collateral: Directed post-award administration and cultivated critical student impact assets—including narrative thank-you letters and privacy releases—to directly support major gift donor retention strategies.
Financial Aid Specialist (External Awards)
1 Year 4 Months- Financial Compliance: Audited external award entries and coordinated with Accounts Payable to ensure all disbursements fully complied with donor instructions, established budgets, and philanthropic agreements.
- Database & Fiscal Accountability: Maintained the external donor information database and monitored award budgets, successfully reconciling funding discrepancies to ensure absolute data integrity and financial transparency.
- Stakeholder Resolution: Investigated and resolved complex inquiries from academic departments and the College Foundation, maintaining high service standards and strict confidentiality of sensitive donor records.
Registrar & Enrolment Services Assistant
1 Year 4 Months- Program Leadership & Data Integrity: Trained and supervised student workers within the Work-Assistant program for the 'Community Cupboard' food security initiative; maintained rigorous disbursement records to ensure program accountability and inventory accuracy.
- High-Volume Communications: Oversaw the primary departmental email and telephone channels, triaging a high volume of stakeholder inquiries and strategically routing complex issues to key institutional partners to ensure rapid resolution.
- Client Service Excellence: Provided frontline support to a diverse campus population, navigating sensitive situations with empathy while maintaining strict adherence to institutional privacy regulations.
Education
Bachelor of Arts - Art History
- Graduation with Distinction, [Fall, 2026]
Associate of Arts - Arts
- Graduation with Distinction, [Fall, 2020]
Skills
Advancement & Stewardship: Donor Stewardship
Donor Compliance
Portfolio oversight
Stakeholder engagement
Cross-functional teamwork
Eligibility guidelines
Award management
Systems & Software: MS Access
Banner (Ellucian)
Workday
SharePoint
Microsoft Office 365 (Excel
Word)
Finance & Operations: Budget management
Fund Compliance
Audit Support
Records Management
Policy administration
Verification processes
Timeline
Financial Aid Advisor (Awards Portfolio)
LANGARA COLLEGE
10.2024 - Current
Financial Aid Specialist (External Awards)
LANGARA COLLEGE
05.2023 - 09.2024
Registrar & Enrolment Services Assistant
LANGARA COLLEGE
12.2021 - 04.2023
University of British Columbia
Bachelor of Arts from Art History
Langara College
Associate of Arts from Arts