A Fresh young professional with dedicated mindset who always oriented to achieve goals. Eager to learn, polishing skills for career advancements and valuable service to organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Business development representative
Brarsoft
12.2023 - 11.2025
Researched and identified target markets to develop strategic outreach plans, ensuring alignment with company sales goals
Engaged with prospects through calls, emails, and social media to generate leads and expand the sales pipeline
Managed and tracked leads using Salesforce and other CRMs, ensuring an organized and data-driven sales process
Conducted product presentations and demonstrations, effectively showcasing SaaS solutions to potential customers
Maintained an up-to-date pipeline, ensuring a steady flow of qualified leads for the sales team
Customer Service representative
HGS Canada Inc
06.2021 - 10.2024
Answered inbound calls and finding best solution to customer’s query
Promptly response to all incoming calls and transferring to required department when needed
Built and maintained strong relationships with customers, leveraging interpersonal skills to drive repeat business and referrals
Used database to prove the identity of caller
Proactively engaged prospects through cold calling, email outreach, and networking to generate new sales opportunities
BUSINESS DEVELOPMENT REPRESENTATIVE/SALES DEVELOPMENT REPRESENTATIVE at TeleperformanceBUSINESS DEVELOPMENT REPRESENTATIVE/SALES DEVELOPMENT REPRESENTATIVE at Teleperformance