Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ajithan Sivakumaran

Toronto,ON

Summary

As a professional focused on client and personal success, I have seven years of experience in the implementation industry. I have always been dedicated to adding value through technology and software. I use my strong background in business requirement gathering, implementation, client-facing, and leadership to help my team reach their goals. I have successfully planned, kicked off, and implemented multiple projects, led teams, and mentored many employees. I have built and maintained strong relationships throughout my career.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Product Owner

Royal Bank of Canada
Toronto, Ontario
11.2022 - Current

· Create a backlog of required tasks and prioritize what the team should focus on first

· Document user stories that capture the requirements of new functionality

· Run weekly stand-up meetings to keep track of the team’s progress towards goals

· Experience working in agile and waterfall environments

Senior Business Systems Analyst

Royal Bank of Canada
Toronto, Ontario
05.2022 - 10.2022

· Successfully manage several projects simultaneously and maximize team efficiency

· A first point of contact for answering questions on the Casper application

· Conduct walkthroughs with clients to demonstrate new functionality

· Experience taking the lead in requirement sessions with key stakeholders

Business Systems Analyst

Royal Bank of Canada
Toronto, Ontario
10.2019 - 05.2022

· Perform a gap analysis on systems, processes and procedures as required for the project

· Communicate to management the status of the project throughout its lifecycle

· Assess the QE test results to see if they are accurate before proceeding to UAT

Business Analyst

Portfolioaid
Toronto, Ontario
05.2018 - 09.2019

· Participate in all phases of the SDLC to ensure successful delivery of project

· Update product handbooks and user guides to capture all the latest features

· Define and create system requirements that meet client expectations

Junior Business Analyst

Portfolioaid
Toronto, Ontario
05.2017 - 04.2018

· Created BPMN diagrams to help developers better understand system processes

· Created QA test scenarios to ensure the new system upgrade ran smoothly

· Work closely with business to understand the project scope

Education

Bachelor of Commerce - Business Technology Management

Toronto Metropolitan University
Toronto, Ontario
06-2016

Skills

  • BPMN Diagrams
  • Create Use Cases
  • Gap Analysis
  • Business Requirements
  • Process Design
  • Design UI Mockups
  • Business Analysis
  • Agile frameworks

Certification

  • ADVANCED CERTIFIED SCRUM PRODUCT OWNER (Issued January 2024)

Timeline

Product Owner

Royal Bank of Canada
11.2022 - Current

Senior Business Systems Analyst

Royal Bank of Canada
05.2022 - 10.2022

Business Systems Analyst

Royal Bank of Canada
10.2019 - 05.2022

Business Analyst

Portfolioaid
05.2018 - 09.2019

Junior Business Analyst

Portfolioaid
05.2017 - 04.2018

Bachelor of Commerce - Business Technology Management

Toronto Metropolitan University
Ajithan Sivakumaran