Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Sara Al Saaedy

Windsor,ON

Summary

Dynamic leader with a proven track record at Canadian Tire, excelling in staff management and conflict resolution. Expert in training and mentoring teams to enhance customer satisfaction and drive business development. Skilled in [Software] use, I foster employee motivation and deliver results, building strong relationships and achieving goals with confidence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

Canadian Tire
Windsor, Ontario
03.2022 - Current
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Drove positive customer satisfaction levels by providing successful training to associates.
  • Answered phone calls and responded to questions and concerns.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Processed orders, returns, exchanges, payments, and credits accurately.

PSW

Dolce Vita Retirement Living
Windsor, Ontario
08.2024 - 10.2024
  • Helped clients get in and out of beds and wheelchairs.
  • Worked closely with clinical staff to support therapeutic and behavioral plans.
  • Assisted clients with activities of daily living such as eating, drinking and medication reminders.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Laundered clothing and bedding to prevent infection.
  • Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
  • Reported concerns to nurse supervisor to promote optimal care.
  • Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Built strong and trusting rapport with clients and loved ones.

Education

PSW Certificate - PSW

Windsor Career College
Windsor, ON
12-2024

Skills

  • Training and mentoring
  • Employee motivation
  • Documentation and reporting
  • Conflict resolution
  • Staff management
  • [Software] experience
  • Business development

Certification

  • PSW Certificate
  • NACC Certificate PSW

Languages

English
Professional
Arabic
Native/ Bilingual

References

References available upon request.

Timeline

PSW

Dolce Vita Retirement Living
08.2024 - 10.2024

Supervisor

Canadian Tire
03.2022 - Current

PSW Certificate - PSW

Windsor Career College

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Sara Al Saaedy