Summary
Overview
Work History
Education
Skills
Trainings
Timeline
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Gladys Sanchez

Lubao, Pampanga,Philippines

Summary

A motivated, results-driven individual with hands-on customer service and management experience. Resourceful and proactive. Combined effective communication skills with intensive ambition to perform duties and responsibilities to a satisfactory outcome to both customers and organization whilst working alone and as part of a larger team.

Overview

7
7
years of professional experience

Work History

Server/Owner/Operator

Ricein Food Stall
Lubao, Pampanga, Philippines
10.2021 - Current
  • Monitoring inventory control procedures.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Knowledgeable in proper handling and storage of food items.
  • Multi tasking abilities/ Engaging personality.
  • Cash Handling

Cashier

So Femme Milk Tea
Lubao, Pampanga, Philippines
05.2020 - 10.2021
  • Serves patrons with food and beverages in a positive and friendly manner.
  • Provides information to help food and beverage selections.
  • Presents ordered choices in a prompt and efficient manner.
  • Maintains dining ambiance with an enthusiastic attitude.

Store Manager

Lush Fresh and Hand made Cosmetics
Dubai, United Arab Emirates
03.2018 - 06.2019
  • Ensure the needs of your business are being met with the right people in the right place at the right time
  • Taking ownership and responsibility in the business as directed by your support team.
  • Demonstrate appreciation and encouragement through feedback and praises, be genuine with your coaching and training.
  • Prioritize time to understand team's career growth and teach them what they need to learn to get them and motivate them.


Trainee Manager

Lush Fresh and Hand made Cosmetics
Dubai, United Arab Emirates
10.2016 - 03.2018
  • Enhanced Supervisory and leadership abilities by working closely with team leads.
  • Assisting in organizing and overseeing store budget's and resources.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Prepared quotes for new products and services and composed budgets.

Sales Associate

The Body Shop
Dubai, United Arab Emirates
04.2011 - 11.2013
  • Assisting costumers locate products and check store system for merchandise at other stores.
  • Maintaining customer satisfaction with quick and professional handling of products.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing and tagging.

Education

AB Mass Communication -

University of The Assumption
Pampanga, Philippines
03.2008

Skills

  • Excellent Communication Skills
  • Flexible and Adaptable
  • Self-Motivated and attentive to details
  • Multitasking Abilities and Quick Decision Making
  • MS Office and Data Entry knowledgeable

Trainings

  • Presentation Skills - Mar 2019 (Dubai Tecom U.A.E)
  • Customer Experience Body Language - Mar 2019 (Dubai Tecom U.A.E)
  • Leadership - Sept 2018 (Dubai Tecom U.A.E)
  • Time Management/Recruitment - Mar-Sept 2018 (Dubai Tecom U.A.E)
  • Feedback Collaboration/In-Store Communication - Mar-Sept 2017(Dubai Tecom U.A.E)
  • Consultation Skills - June 2016(Dubai Tecom U.A.E)

Timeline

Server/Owner/Operator

Ricein Food Stall
10.2021 - Current

Cashier

So Femme Milk Tea
05.2020 - 10.2021

Store Manager

Lush Fresh and Hand made Cosmetics
03.2018 - 06.2019

Trainee Manager

Lush Fresh and Hand made Cosmetics
10.2016 - 03.2018

Sales Associate

The Body Shop
04.2011 - 11.2013

AB Mass Communication -

University of The Assumption

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Gladys Sanchez