Designed new business strategies by analyzing previous B2B customer data and successfully built 13 new business clients; that’s over 30% of overall new business clients
Successfully interpreted and analyzed financial data to provide insights into sales which increased revenue by 20% over the last year
Led and worked in cross-functional teams on diverse projects to drive decisions aligned with business strategy and goals
Collaborated with the stakeholders to discuss the project objectives and initiate market research and analysis
Aggregated and cleaned unstructured data from the database; which led to a 2x increase in productivity
Used the data from feedback, surveys, customer reviews, social media post, etc., to infer the customer's behaviour pattern and provide better services.
Education
Professional Certificate - Data Analytics
Cousera
08.2022 - Current
PG Certificate - Global Hospitality Operations Management
Seneca College
Toronto
09.2022 - Current
PG Certificate - Global Hospitality Business Development
Seneca College
Toronto
01.2022 - 08.2022
BBA - Hospitality Management & Analytics
Babasaheb Ambedkar University
Ahmedabad
07.2016 - 07.2019
Skills
Excel
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Timeline
PG Certificate - Global Hospitality Operations Management
Seneca College
09.2022 - Current
Professional Certificate - Data Analytics
Cousera
08.2022 - Current
PG Certificate - Global Hospitality Business Development
Self Employed/entrepreneur: Snack corner (training for startup businessmen) at Regional Science High School for Region I (business & finances)Self Employed/entrepreneur: Snack corner (training for startup businessmen) at Regional Science High School for Region I (business & finances)