Jasmine Kour
Edmonton,AB
Summary
Dedicated and highly organized professional with a proven track record in administrative support, poised to contribute my expertise as Administrative Assistant. Bringing strong meeting coordination skills, efficient document management, and a commitment to delivering high-quality client products. Eager to leverage my experience in enhancing the client and staff experience while providing comprehensive administrative support to achieve client service excellence .
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Circle K
Edmonton, AB
06.2022 - 03.2023
- Addressed customer questions, concerns, and complaints via various channels such as phone, email, or in-person
- Identified and resolved customer issues effectively and efficiently, escalating complex problems when necessary.
- Kept up-to-date with product knowledge, industry trends, and changes in company policies and procedures.
Accounting Clerk
Animal welfare organization
Amritsar, Punjab
01.2020 - 09.2021
- Proficient in utilizing Quick Books for efficient and accurate data entry, including managing accounts payable and receivable
- Provided administrative support, ensuring compliance with accounting standards.
- Skilled in bank reconciliation, expense tracking, and basic financial reporting.
Administrative Assistant
Rahao inc.
Kathua, Jammu
06.2018 - 06.2019
- Skillfully organized varied meetings using Outlook and electronic scheduling systems, ensuring smooth logistics.
- Managed document tasks (copying, printing, scanning, filing) and provided efficient administrative support, ensuring high-quality standards for the Administration team.
- Effectively managed communication flow by handling emails, phone calls, and inquiries.
Education
Post Graduate Certificate in Accounting - Accounting
York University
Toronto, ON01-2024
Post Graduate Certificate in Financial Planning - Financial Planning
Seneca College of Applied Arts And Technology
Toronto, ON12-2023
Bachelor of Commerce Honors in Business Administration - Finance - Commerce And Business Administration
Khalsa College
Amritsar,India03-2021
Skills
- Inbound and Outbound Calling
- Database Management
- Quickbooks
- Customer Service
- Advanced MS Office Suite Knowledge
- Report Writing
Custom
References available upon request.
Timeline
Customer Service Representative
Circle K
06.2022 - 03.2023
Accounting Clerk
Animal welfare organization
01.2020 - 09.2021
Administrative Assistant
Rahao inc.
06.2018 - 06.2019
Post Graduate Certificate in Accounting - Accounting
York University
Post Graduate Certificate in Financial Planning - Financial Planning
Seneca College of Applied Arts And Technology
Bachelor of Commerce Honors in Business Administration - Finance - Commerce And Business Administration
Khalsa College
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