Summary
Overview
Work History
Education
Skills
Languages
Availability
Additional Experiences
Timeline
Generic

Samrat Bhurtel

Oshawa,ON

Summary

Committed and hardworking professional with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.

Overview

2
2
years of professional experience

Work History

Cashier/Customer Service Representative

Himalayan Java Coffee
11.2021 - 12.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

Associate of Applied Science - Computer Programming

Durham College
Oshawa, ON
04.2025

Skills

  • Payment posting
  • Customer Service
  • Product Recommendations
  • Cash Handling
  • Relationship Building
  • Issue Resolution
  • Team Collaboration
  • Adaptability and Flexibility

Languages

English
Full Professional
Hindi
Full Professional
Nepali
Native or Bilingual

Availability

Sunday - Anytime 

Monday- 5 AM to 4 PM 

Tuesday - 5 AM to 4 PM 

Wednesday - 5 AM to 12 PM 

Thursday- 5 AM to 9 AM 

Friday - Anytime 

Saturday - Anytime

Additional Experiences

  • Pizza Making
  • Coffee Making
  • Baking

Timeline

Cashier/Customer Service Representative

Himalayan Java Coffee
11.2021 - 12.2023

Associate of Applied Science - Computer Programming

Durham College

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Samrat Bhurtel