Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Sriniveditha Allu

London,Canada

Summary

Experienced Salesforce professional with more than6 years of expertise as a Developer, Administrator, and Solution Analyst. Proven success in delivering end-to-end implementations across Sales Cloud, Service Cloud, Marketing Cloud, and Analytics. Skilled in all phases of the SDLC and Agile methodologies, with a strong focus on object-oriented design and development. Adept at quickly learning and applying new concepts, ensuring successful project execution. Excellent communicator with the ability to bridge technical and non-technical stakeholders effectively.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Salesforce Business Analyst

Ivey Business School
08.2023 - 01.2025
  • Designed and implemented Salesforce solutions to optimize business processes and enhance system functionality
  • Translated business problems into technical requirements and proposed effective solutions
  • Created detailed documentation and diagrams to illustrate business problems, solutions, and workflows
  • Presented solution designs clearly to both IT teams and stakeholders, ensuring alignment and understanding
  • Initiated projects with well-defined business cases, scopes, and execution plans to address organizational needs
  • Identified and managed project risks, costs, and scope to ensure timely and within-budget delivery
  • Negotiated cost-effective solutions with vendors and communicated updates on project costs and estimates
  • Provided Tier2+ support for resolving complex application issues and ensured optimal support options for custom and third-party solutions
  • Analyzed existing workflows in collaboration with stakeholders and proposed enhancements to improve Salesforce performance and user experience
  • Facilitated sessions to gather requirements and presented tailored solutions to meet business needs
  • Supported user acceptance testing and conducted demonstrations to ensure solutions met stakeholder expectations
  • Ensured successful adoption and change management through post-implementation support and training
  • Measured productivity and key metrics post-implementation to assess project success and identify areas for improvement
  • Researched and recommended new technologies to enhance efficiency and contributed to the IT roadmap with innovative proposals
  • Maintained and updated IT Systems Map documentation to support integration and system alignment
  • Collaborated with teams to create and prioritize IT projects, ensuring alignment with organizational goals
  • Built and maintained strong relationships with internal stakeholders and external vendors to drive collaboration and solution optimization
  • Encouraged regular reviews and optimization of IT solutions to adapt to evolving business needs
  • Achievements:
  • Responsible for designing and developing Alumni Website in salesforce experience site by referencing their old legacy application leveraging LWC Components, flows, apex
  • Migrated all workflows and process builders into flows
  • Initiated migrating their applications into education cloud
  • Migrated absence reporting from IRIS to salesforce

Sr. Salesforce Developer

Teacup tech systems-Medavie Bluecross
03.2021 - 08.2023
  • Collaborated with diverse business user groups to gather requirements, ensuring effective communication and understanding of their needs
  • Designed and developed UI components using the Lightning web component framework, enhancing user experience and interface design
  • Developed Apex classes, triggers, and controllers to meet functional requirements, showcasing expertise in coding and customization
  • Integrated web services with Salesforce, facilitating seamless data exchange between Salesforce and legacy systems
  • Led migrations from Visualforce pages to Lightning Web Components (LWC), demonstrating adaptability to modern technologies
  • Built a partner community builder for agents, elevating their user experience within the Lightning interface
  • Provided Tier2+ support for complex application issues, optimizing support for custom and third-party solutions
  • Managed multiple projects simultaneously, delivering results within tight deadlines
  • Coordinated and facilitated successful go-live of projects, demonstrating strong project management skills
  • Took ownership of system test and user acceptance testing (UAT) environments, ensuring high-quality solutions
  • Researched and recommended new technologies to improve efficiency and contributed to the IT roadmap
  • Proactively identified opportunities for process improvements, driving efficiency gains
  • Demonstrated strong problem-solving skills, adaptability to changing requirements, and effective collaboration with cross-functional teams
  • Achievements:
  • Achieved consistent project deadlines by effectively managing resources, prioritizing tasks, and maintaining a proactive approach
  • Took full ownership of resolving bugs in system test and UAT environments, ensuring stable and reliable solutions
  • Migrated applications from Visualforce pages to Lightning Web Components (LWC), improving processing times and user experience
  • Added multiple products into company's customer facing online website using REST API and streamlined business flow using APEX, Triggers
  • Expanded website flexibility to sell online products into other provinces and adapted business flow and triggered emails based on sales region
  • Integrated OneSpan into salesforce for facilitating Digital Signatures

Salesforce Developer/Admin

Teacup tech Systems - Alberta Central, Calgary, AB
09.2018 - 03.2021
  • Collaborated with financial advisors to gather and document requirements for customizing Financial Services Cloud features, enhancing client relationship management and wealth management capabilities
  • Analyzed and defined data model structures for financial accounts, assets, liabilities, and relationships to ensure comprehensive financial data tracking and alignment with business needs
  • Worked closely with stakeholders to configure Action Plans and Financial Goal Management, enabling personalized client advice and progress tracking
  • Partnered with technical teams to design and automate processes related to client onboarding, financial reviews, and compliance checks using Salesforce tools such as Process Builder, Flow, and Apex
  • Facilitated the implementation of Financial Services Cloud components, including Financial Account Roles and Client Relationship Groups, to improve data visibility and relationship management for stakeholders
  • Coordinated with external vendors and internal teams to manage data integrations with external financial systems, ensuring seamless data flow and accurate reporting
  • Conducted data audits and collaborated with compliance teams to maintain data quality and adhere to financial regulations
  • Provided training and support for financial advisors and staff to drive adoption and effective use of Financial Services Cloud features
  • Gathered reporting requirements and designed customized dashboards and reports for financial metrics, enabling data-driven decision-making for advisors and managers
  • Reviewed and validated technical implementations to ensure adherence to Salesforce best practices, including maintaining high test code coverage and compliance with platform limits
  • Acted as a liaison between business users and technical teams, demonstrating versatility by bridging gaps and ensuring alignment across all aspects of the Salesforce ecosystem
  • Achievements
  • Successfully led a seamless transition from Salesforce Classic to Lightning Experience, enhancing the user interface and experience for over300 end users
  • Collaborated closely with the lead Salesforce Administrator during the release process, actively participating in planning, testing, and deployment activities, resulting in timely and successful releases
  • Demonstrated exceptional communication and presentation skills by conducting engaging meetings with end users, showcasing the Salesforce implementation, and encouraging user adoption

Skills

  • Salesforce Technologies: Salesforcecom Platform, Apex Language, Apex Classes /Controllers, Triggers, Visualforce Pages, Web Services (SOAP, REST), Workflow & Approvals, Dashboards, Reports, SOQL, SOSL Analytic Snapshots, Custom Objects, Batch Apex, Aura components, LWC
  • Knowledge Areas: Business Requirements Gathering, Design, Development, Testing, Implementation, Production Support
  • Languages: Java, Angular JS, Apex
  • Integration tools: MuleSoft
  • Methodologies: Agile, Scrum
  • Project Lifecycle Management Tools: JIRA
  • Data Migration Tools: Apex Data loader, Workbench
  • Deployment Tools: Ant migration, VS Code
  • Version control: GitHub, Gitlab

Certification

  • Salesforce Certified Platform Developer1
  • Salesforce Certified Administrator
  • Salesforce certified AI Associate
  • Salesforce certified AI Specialist
  • Trail Head Ranger and Multiple Super Badges

Timeline

Salesforce Business Analyst

Ivey Business School
08.2023 - 01.2025

Sr. Salesforce Developer

Teacup tech systems-Medavie Bluecross
03.2021 - 08.2023

Salesforce Developer/Admin

Teacup tech Systems - Alberta Central, Calgary, AB
09.2018 - 03.2021

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Sriniveditha Allu