DILPREET KAUR
WINNIPEG
Summary
Outstanding customer skills; diplomatic and patient with all types of organizational levels. Focused and productive with efficiency in completing tasks with quality and accuracy. Highly organized, with great attention to detail and follow-through. Professionally presented, with good interpersonal skills and effective strategies. Customer service experience of 3+ years.
Overview
5
5
years of professional experience
Work History
Pension Admin Support
HEB Manitoba
10.2024 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Updated Client information
- Addressed system- related issues
- Assisted in clearing a backlog of change requests
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
Restaurant Care Specialist
SkipTheDishes
12.2019 - 09.2024
- Answering inquiries or investigating complaints from stakeholders regarding the online food ordering and delivery process
- Respond to courier inquiries and/or emergencies in an efficient manner
- Providing information to the stakeholders regarding the food ordering and the delivery process
- Updating information on the SkipTheDishes network in a timely and accurate manner.
Dispatcher/Customer service
Deep Moving Services
04.2022 - 10.2022
- Taking customers' work orders and record them in the company logs
- Providing outstanding customer service to all customers through in-depth knowledge of company products and services
- Assigning work orders to the drivers.
Education
Bachelor of Science - Biology
University of Winnipeg
10.2022
Medical
Sacred Heart Senior Secondary School
03.2018
Skills
- Specialist Procedures
- Restaurant Operation
- Attention to detail
- Problem-solving
- Customer service
- Friendly, positive attitude
References
Available upon request
Timeline
Pension Admin Support
HEB Manitoba
10.2024 - Current
Dispatcher/Customer service
Deep Moving Services
04.2022 - 10.2022
Restaurant Care Specialist
SkipTheDishes
12.2019 - 09.2024
Medical
Sacred Heart Senior Secondary School
Bachelor of Science - Biology
University of Winnipeg
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