Davina Agasaro
Montreal,QC
Summary
Dynamic bilingual professional with over 3 years of experience in healthcare and technology. Demonstrated expertise in client support, strong project management skills, and a proven track record in coordinating patient support programs, managing virtual healthcare services, and optimizing operational efficiency. Skilled in effective stakeholder communication.
Overview
5
5
years of professional experience
Work History
Operational support specialist
Dialogue health Technology
02.2023 - Current
- Coordinate virtual healthcare services, facilitating remote consultations and monitoring for patients
- Serve as a central point of contact for virtual patients and healthcare providers, promoting effective communication and collaboration
- Managed patient flow and staff across Canadian provinces, ensuring efficient coverage.
Research Assistant
Project San Francisco
10.2020 - 12.2021
- Support research activities (e.g., co-facilitate focus groups, conduct knowledge harvest, or conduct secondary data research
- Collaborate and work with a team and individually, data collection and input, quantitative/comparative analysis using Microsoft Excel.
Community Outreach Specialist
All Energy Solar
01.2020 - 07.2020
- Educated event attendees about Home Energy Assessments and renewable energy programs and scheduled assessments
- Recruit research participants for qualitative studies according to recruitment specifications and within project timelines.
Nutritional Consultant
Awaken180
12.2019 - 07.2020
- Developed and implemented individualized nutrition care plans on a needed or per physician consult basis with scheduled follow-up assessments and evaluations
- Worked collaboratively with my clients to set short and long term attainable goals in order to adopt healthier lifestyle that would reduce the risks of disease.
Administrative Assistant
Harvard University
09.2019 - 11.2019
- Provided front-desk reception coverage and served as the primary source of information and initial contact for students, alumni, faculty, employers, visitors, and staff regarding the advising and educational programs
- Provided general administrative tasks and office support duties, including assisting with handling application materials, coordinating programming logistics and coordinating e-mail lists.
Education
Certification - Google data Analytics
Lindenwood University – Missouri
Bachelor's - Public Health
Lindenwood University – Missouri
05.2019
Skills
- Bilingual: French (Fluent) English (Fluent)
- Data Collection
- Excellent teamwork & collaborative skills
- One-on-one client coaching
- Client Relationship
- Microsoft office
- Project Management
- Program Implementation
- Problem-Solving
- Customer service and support
Timeline
Operational support specialist
Dialogue health Technology
02.2023 - Current
Research Assistant
Project San Francisco
10.2020 - 12.2021
Community Outreach Specialist
All Energy Solar
01.2020 - 07.2020
Nutritional Consultant
Awaken180
12.2019 - 07.2020
Administrative Assistant
Harvard University
09.2019 - 11.2019
Certification - Google data Analytics
Lindenwood University – Missouri
Bachelor's - Public Health
Lindenwood University – Missouri
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