Overview
Work History
Education
Languages
Timeline
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Yosif Al Hatab

Calgary,AB

Overview

9
9
years of professional experience

Work History

Motor coach shuttle bus driver

parks Canada
05.2024 - 10.2024
  • Ensure the safety and comfort of passengers by conducting thorough pre-trip inspections and maintaining attentiveness while driving
  • Deliver outstanding customer service by being warm, friendly, knowledgeable, and welcoming to all guests
  • Collect fares or tickets in accordance with the fare schedule
  • Efficiently follow the scheduled itinerary
  • Competently operate all electronic technology applications on the bus
  • Attend all training sessions and staff meetings as required
  • Maintain and keep the minibus clean during shifts
  • Perform any additional related tasks as necessary
  • Lake moraine lake Louise shuttle bus
  • Seasonal contract

Ridesharing Driver

Uber
10.2022 - 05.2024
  • 5 stars customers rating
  • Maintaining the vehicle clean and in excellent condition, provided all-time excellent customer service, and resolved any customer problematic issues
  • Identified and took the shortest and fastest route and demonstrated the ability to remain calm in stressful situations

Customer Service and Sales Agent

Air Canada
12.2019 - 01.2022
  • Conduct passenger check-in
  • Prepare and issue tickets and boarding passes
  • Assist pre-boarding passengers and provide information on flight schedules and routes
  • Act as Ground Host

Credit and Collections Analyst

Oracle
10.2015 - 11.2017
  • Provided excellent & considerate customer service to dealers and sales
  • Managed high volume portfolio of customer
  • Reconciled customer disputes as they pertained to payment of outstanding balances
  • Met defined department goals and activity metrics

Education

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Dereck brown driving school
Calgary
11.2023

Languages

English - Fluent
Arabic - Fluent
Turkish - Fluent

Timeline

Motor coach shuttle bus driver

parks Canada
05.2024 - 10.2024

Ridesharing Driver

Uber
10.2022 - 05.2024

Customer Service and Sales Agent

Air Canada
12.2019 - 01.2022

Credit and Collections Analyst

Oracle
10.2015 - 11.2017

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Dereck brown driving school
Yosif Al Hatab