Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Quote
Timeline
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BHAWNA BAREJA

BHAWNA BAREJA

2191 Lumar Place, Abbotsford ,BC

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Store Manager

Tim Hortons
01.2023 - 07.2023
  • Driving operations to achieve and maintain "GREEN" standards for Tim Horton's GPS
  • Accountable for ordering and inventory control
  • Improve team members’ work effectiveness, morale, and operating standards
  • Communicate targets, goals, and important information with the entire team
  • Recruitment and training all team members on current Tim Horton's standards
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Assistant Store Manager

Tim Hortons
01.2021 - 01.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Supervisor

Tim Hortons
10.2020 - 01.2021
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.

Team Member

Tim Hortons
07.2019 - 10.2020
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Cashier

Planet Ice - Delta
01.2018 - 12.2018
  • Dealing with customer needs, requirement regarding goods and service at store
  • Handling Click and Collect orders and answering telephones
  • Operated the tills, authorizing refunds
  • Accurate cash handling and balanced end of the day sales.
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.

Line Cook

Planet Ice, Delta
09.2017 - 12.2018
  • Monitored temperatures on serving lines, ensured food storage and safety levels were maintained
  • Coordinated food service events
  • Worked with a team of 8 to manage food supply and audit inventory.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.

Education

Diploma - Education Assistant

Western Community College
Abbotsford, Burnaby, British
04.2023

Associate of Arts -

Alexander College
Burnaby, BC
09.2020

Diploma - Computer Applications

Sunrise University
Rajasthan, India
05.2015

High School Diploma -

Moti Ram Arya Senior Secondary Model School
Chandigarh, India
03.2014

Skills

  • Delphi Technology
  • Microsoft SharePoint
  • Order Management
  • Sales Expertise
  • Microsoft Outlook
  • Google Docs
  • Business Management Principles
  • Time Management
  • Staff Management

Certification

  • Serv Safe - 2022-2027
  • Emergency Child Care First Aid
    CPR/AED Level B - Expiry Date - 31 March, 2026
  • Certified Responsible Adult
  • Occupational First Aid

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The person who says it cannot be done should not interrupt the person who is doing it.
Chinese proverb

Timeline

Store Manager

Tim Hortons
01.2023 - 07.2023

Assistant Store Manager

Tim Hortons
01.2021 - 01.2023

Supervisor

Tim Hortons
10.2020 - 01.2021

Team Member

Tim Hortons
07.2019 - 10.2020

Cashier

Planet Ice - Delta
01.2018 - 12.2018

Line Cook

Planet Ice, Delta
09.2017 - 12.2018

Diploma - Education Assistant

Western Community College

Associate of Arts -

Alexander College

Diploma - Computer Applications

Sunrise University

High School Diploma -

Moti Ram Arya Senior Secondary Model School

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