Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

RISHU CHAUHAN

SUPERVISOR
Brampton,ON

Overview

6
6
years of professional experience
1
1
Certification

Work History

Healthcare Security Guard

Paladin Security
Vaughan, Ontario
06.2022 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with a strong work ethic.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Paid attention to detail while completing assignments.
  • Identified issues, analyzed information and provided solutions to problems.

Supervisor

Tim Hortons
WOODBRIDGE, Ontario
06.2018 - Current
  • I started work as a team member and i got promoted to the team leader and currently working as a supervisor
  • Inventory count
  • Cash deposit
  • Schedule making
  • Team management and training new staff
  • Order stock for store
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Achieved results by working with staff to meet established targets.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
  • Evaluated staff performance and provided coaching to address inefficiencies.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Frequently inspected production area to verify proper equipment operation.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Collected, arranged, and input information into database system.

Data Entry Clerk

03.2018 - 04.2018
  • Completed data entry tasks with accuracy and efficiency.
  • Organized, sorted, and checked input data against original documents.
  • Sorted documents and maintained organized filing process.
  • Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.

Customer Service Representative

HDFC Bank
PATIALA, PUNJAB
01.2014 - 12.2015
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Updated account information to maintain customer records.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Responded to customer requests for products, services, and company information.
  • Processed customer service orders promptly to increase customer satisfaction.

Education

B.com - Accounting

Modi College
Patiala, Punjab

High School Diploma -

Nothern College At Pures
08.2019

Skills

  • Safety and Security
  • File and Records Management
  • Document Preparation
  • Emergency Response
  • Verbal and Written Communication
  • Crisis Situations
  • Foot and Vehicle Patrol
  • Criminal Law Understanding
  • Patient Transport
  • Wireless Technology
  • Bagging Inspection
  • Legible Report Writing
  • Emergency Management
  • Interior and Exterior Patrol
  • Effective Working Relationships
  • Waste Reduction
  • Financial Management
  • Priority Management
  • Policy Enforcement
  • Motivating Performers
  • Performance Motivation
  • Inventory Oversight
  • Training and Development
  • Team Assignments
  • Coffee Machinery
  • Staff Discipline
  • Supervising Employees
  • Changing Out Tills
  • Employee Performance Management
  • Monthly Inventory
  • Office Supplies and Inventory
  • Scheduling and Coordinating
  • Leadership

Certification

Food Safety August 2019 to Present CPR Certification

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Healthcare Security Guard

Paladin Security
06.2022 - Current

Supervisor

Tim Hortons
06.2018 - Current

Data Entry Clerk

03.2018 - 04.2018

Customer Service Representative

HDFC Bank
01.2014 - 12.2015

B.com - Accounting

Modi College

High School Diploma -

Nothern College At Pures

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