RISHU CHAUHAN
SUPERVISOR
Brampton,ON
Overview
6
6
years of professional experience
1
1
Certification
Work History
Healthcare Security Guard
Paladin Security
Vaughan, Ontario
06.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
Supervisor
Tim Hortons
WOODBRIDGE, Ontario
06.2018 - Current
- I started work as a team member and i got promoted to the team leader and currently working as a supervisor
- Inventory count
- Cash deposit
- Schedule making
- Team management and training new staff
- Order stock for store
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Conducted routine inspections to check quality and compliance with established specifications.
- Maintained compliance with company policies, objectives, and communication goals.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Boosted team performance by developing customer service training materials and conducting service training.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
- Frequently inspected production area to verify proper equipment operation.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Collected, arranged, and input information into database system.
Data Entry Clerk
03.2018 - 04.2018
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Sorted documents and maintained organized filing process.
- Communicated with supervisors and colleagues to process data quickly and resolve discrepancies.
Customer Service Representative
HDFC Bank
PATIALA, PUNJAB
01.2014 - 12.2015
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Education
B.com - Accounting
Modi College
Patiala, PunjabHigh School Diploma -
Nothern College At Pures
08.2019
Skills
- Safety and Security
- File and Records Management
- Document Preparation
- Emergency Response
- Verbal and Written Communication
- Crisis Situations
- Foot and Vehicle Patrol
- Criminal Law Understanding
- Patient Transport
- Wireless Technology
- Bagging Inspection
- Legible Report Writing
- Emergency Management
- Interior and Exterior Patrol
- Effective Working Relationships
- Waste Reduction
- Financial Management
- Priority Management
- Policy Enforcement
- Motivating Performers
- Performance Motivation
- Inventory Oversight
- Training and Development
- Team Assignments
- Coffee Machinery
- Staff Discipline
- Supervising Employees
- Changing Out Tills
- Employee Performance Management
- Monthly Inventory
- Office Supplies and Inventory
- Scheduling and Coordinating
- Leadership
Certification
Food Safety August 2019 to Present CPR Certification
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Healthcare Security Guard
Paladin Security
06.2022 - Current
Supervisor
Tim Hortons
06.2018 - Current
Data Entry Clerk
03.2018 - 04.2018
Customer Service Representative
HDFC Bank
01.2014 - 12.2015
B.com - Accounting
Modi College
High School Diploma -
Nothern College At Pures