Lyes Berour
Montréal,QC
Summary
Oversees warehouse operations to meet continuous internal and customer needs. Well-coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.
Overview
6
6
years of professional experience
Work History
Sales Coordinator
MTY Group
01.2023 - Current
- Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Submitted reports to senior management to aid in business decision-making and planning.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
WAREHOUSE TEAM LEADER
Altitude-sports
09.2021 - Current
- Trained employees on equipment operation and safety protocols.
- Supervised warehouse operations by managing employees during shifts.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns and transfers.
- Oversaw daily operations and shipping and handling processes.
- Double checked records, daily reports and inventory transactions to identify and correct variances.
- Maintained top performance standards while working in hot warehouse environment.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Directed system updates to boost productivity and control recordkeeping errors.
- Respecting the Service-level agreement.
- Managing different team depending on the need of the compagny, Outbound, Inbound, Stock and returns
- Managed resource allocation and scheduling of employees.
Warehouse Administration
Altitude-sports
05.2021 - 09.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Maintained energy and enthusiasm in fast-paced environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Improved operations through consistent hard work and dedication.
- Participated in team-building activities to enhance working relationships.
Warehouse Clerk
Altitude-sports
09.2018 - 05.2021
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Utilized forklift or pallet truck to load, unload, transport and store goods.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Communicated with teammates and supervisors to maintain smooth operations and quickly handle any issues impacting warehouse operations or customer satisfaction.
- Checked packages and merchandise for damage and notified vendors.
- Compared shipments received with purchase orders to cross-reference goods ordered with goods received.
Supervisor Trainee
Subways
04.2018 - 06.2018
- Assisted in leading each shift by delegating duties and assigning specific tasks to 6 employees.
- Created sales reports for management staff, using data from reports to create sales forecasts.
- Partnered with management to coach, discipline and manage employees.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Managed overstocking, restocking and inventory control procedures during every shift.
- Directed and supervised staff members to engage in sales, inventory management, cash receipt reconciliation and customer service requirements.
Education
AEC - Morgage
Academie De L'entrepreuneurship
Montreal09.2018
High School Diploma -
Polyvalente Lucien-pagé
Montreal06.2014
Skills
- Workforce Scheduling
- Workforce Management
- Performance Evaluations
- Coaching and Motivation
- Multiple Priorities Management
- Interpersonal Relationships
- Logistics Database Management
- Continuous Improvements
- Quality Management
- Stocking and Replenishing
- Shipping and Receiving
- Inventory Management
Languages
Timeline
Sales Coordinator
MTY Group
01.2023 - Current
WAREHOUSE TEAM LEADER
Altitude-sports
09.2021 - Current
Warehouse Administration
Altitude-sports
05.2021 - 09.2021
Warehouse Clerk
Altitude-sports
09.2018 - 05.2021
Supervisor Trainee
Subways
04.2018 - 06.2018
AEC - Morgage
Academie De L'entrepreuneurship
High School Diploma -
Polyvalente Lucien-pagé
Similar Profiles
Christopher HawkinsChristopher Hawkins
Director of Operations at MTY GroupDirector of Operations at MTY Group
Jon ValdemarJon Valdemar
Director of Operations at MTY Group / Mucho BurritoDirector of Operations at MTY Group / Mucho Burrito
Effy LEEEffy LEE
Creative Director at MTY Group/KorinyCreative Director at MTY Group/Koriny