Puneet Jaswal
Calgary
Summary
Biological Sciences graduate and experienced Lead Sales Associate with over 5 years of leadership in fast-paced retail environments. Proven ability to manage teams, analyze performance metrics, and deliver exceptional customer experiences. Strong communication and organizational skills combined with a scientific background, offering a unique ability to adapt, solve problems, and think critically. Seeking a position where I can contribute both operational knowledge and analytical thinking in a dynamic setting.
Overview
7
7
years of professional experience
Work History
Team Lead Sales Associate
Tommy Hilfiger
10.2018 - Current
- Mentored junior sales associates, resulting in their progression within the company.
- Streamlined sales processes for increased efficiency and improved team performance.
- Increased sales revenue by developing and implementing effective sales strategies for the team.
- Delivered consistent results by setting clear expectations and holding team members accountable for meeting or exceeding targets.
- Skilled in analyzing KPIs, conversion rates, sales leverage, and other key performance metrics to drive both short-term objectives and long-term strategic goals.
- Partnered with store leadership to understand managerial responsibilities, gaining valuable skills in staff development, conflict resolution, and business strategy.
Education
Bachelor of Science - Biological Sciences
University of Calgary
Calgary, AB04-2023
Skills
- Critical thinking and research analysis
- Microsoft Office
- Quantitative and qualitative data analysis and interpretation
- Microscopy and laboratory techniques
- Self-motivated, goal-oriented, and adaptable in fast-paced environments
- Experience using metrics (KPIs, sales conversion rates, etc) to drive decision-making — transferable to quality control or operations analysis
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Professional Working
Timeline
Team Lead Sales Associate
Tommy Hilfiger
10.2018 - Current
Bachelor of Science - Biological Sciences
University of Calgary
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