Three years of information technology, customer service, and solution implementation experience make this driven and meticulous professional stand out. Competent in providing training, troubleshooting problems, and system optimization for increased efficiency while working closely with clients. Solid background in end-user support, process analysis, and project coordination. Speaking Arabic and English, I am a flexible team member with a track record of fostering relationships, communicating clearly, and providing outstanding client experiences.
Help Desk 06/2012-02/2015
Saudi Telecom Company, Riyadh, Saudi Arabia Activatedvated new users and user groups