- Getting involved in local advocacy groups to promote positive change in the community
- Enjoy hobbies that combine physical activity with outdoor exploration
- Yoga
- Mindfulness Practices
Abby Daily
Summary
Detail-oriented individual with exceptional customer service, communication and project management skills over the past 9 years. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista/Production Associate
Evans Brothers Coffee
01.2023 - Current
- Provide excellent customer service by greeting guests, creating rapport, taking orders, handling transitions, professionally addressing guest concerns.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Awareness of guest allergies & special accommodations.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Barista/Pastry Chef
Certified Kitchen and Bakery
01.2024 - 12.2024
- Support kitchen operations by running expo, following detailed recipes & instructions, operating kitchen equipment, assisting with dish maintenance.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Wellness Sales Associate
Boise Co-Op Market
10.2022 - 05.2023
- Provide accurate health & nutritional information without diagnosing or prescribing.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Built relationships with customers to encourage repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Psychology, Pre-Dietetic Pathway
Boise State University
Boise, ID12.2024
Conflict Management Certification -
Boise State University
Boise ID12.2024
Associates of Arts - undefined
North Idaho College
Coeur d’Alene, ID05.2022
Outdoor Recreation Leadership-Intermediate Technical Certification - undefined
North Idaho College
05.2022
Skills
- Attention to detail
- Team player
- Time management
- Friendly and outgoing
- Adaptive and creative
- Problem-solving
Accomplishments
- Understanding Aggression Certification Boise State University, Boise, ID
Completed: February 2024
- Wilderness First Responders Certification Desert Mountain Medicine, Coeur d'Alene, ID
Completed: November 2021
- First Aid and CPR Certification North Idaho College, Coeur d'Alene, ID
Completed: November 2021
- Human Research Social & Behavioral Researchers (CITI Program) Boise State University, Boise
Completed: October 2022
- Internship Post Wilderness Program for Youth at Risk Inner Path Works, Hayden, ID
February 2020-April 2021
- President of student council Lake Pend Oreille High School, Sandpoint, ID
September 2017-January 2019
Certification
- Understanding Aggression Certification Boise State University, Boise, ID Completed: February 2024
- Wilderness First Responders Certification Desert Mountain Medicine, Coeur d'Alene, ID Completed: November 2021
- First Aid and CPR Certification North Idaho College, Coeur d'Alene, ID Completed: November 2021
- LNT (leave no trace) Certification North Idaho College, Coeur d'Alene Completed: May 2022
- Human Research Social & Behavioral Researchers (CITI Program) Boise State University, Boise Completed: October 2022
Interests
Timeline
Barista/Pastry Chef
Certified Kitchen and Bakery
01.2024 - 12.2024
Barista/Production Associate
Evans Brothers Coffee
01.2023 - Current
Wellness Sales Associate
Boise Co-Op Market
10.2022 - 05.2023
Associates of Arts - undefined
North Idaho College
Outdoor Recreation Leadership-Intermediate Technical Certification - undefined
North Idaho College
Bachelor of Science - Psychology, Pre-Dietetic Pathway
Boise State University
Conflict Management Certification -
Boise State University
Similar Profiles
Kayode Tobi MosesKayode Tobi Moses
Marketing/ Sales Representative at Evans Brothers (Nigerian Publishers) LimitedMarketing/ Sales Representative at Evans Brothers (Nigerian Publishers) Limited
Robert EvansRobert Evans
Carpenter at Evans Brothers CabinetsCarpenter at Evans Brothers Cabinets
Isaiah WhitakerIsaiah Whitaker
Assistant Manager at Heine Brothers CoffeeAssistant Manager at Heine Brothers Coffee
Wendell SolivenWendell Soliven
Barista Shift Lead/Production Assistant at Groundswell Coffee RoastersBarista Shift Lead/Production Assistant at Groundswell Coffee Roasters
Ibrahim AbdellaIbrahim Abdella
Barista and Roastery production assistant at The Colombian Coffee CompanyBarista and Roastery production assistant at The Colombian Coffee Company