Frank Xu
Senior Core Network Engineer
Regina,Saskatchewan
Summary
Dedicated IP network service professional with over 10 years of experience in IPTV service network and over 3 years of experience in IP core network. Extended history of meeting company goals utilizing consistent and organized practices, excellent reputation for infrastructure projects implementation and resolving complex problems improving customer satisfaction. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
3
3
Certificates
Work History
Senior Core Network Engineer
SaskTel
Regina, SK
05.2019 - Current
- Lead infrastructure projects implementation and working with project PM to identify opportunities for improvement and meet deadlines.
- Provide technical leadership and coaching to team of Platform peers, successful working within tight deadlines and fast-paced atmosphere.
- Provide professional technology platform support of change control process including impact analysis, method of procedure review, carried out thorough implementation with redefined verification procedures.
- Serve as top tier in fault identification, isolation, analysis, and resolution for IP network related technology platforms including: core infrastructure, layer 2 layer 3 data services
- Engage in performance and fault analysis for issues requiring in-depth, extended investigation. Recommend unique approaches to issue resolution, including situation analysis, testing strategies, and fault reproduction.
- Leading, designing and implementing automations across Network support and Operations using combination of in house and open source development tools.
- Developing and reviewing network tools/scripts.
- Maintain all related network design and support documentation. Responsible for ensuring seamless introduction of new technology platforms and services into Enterprise Network Operations. Communicate with engineering regarding identified logical and physical network design issues and network performance.
- Reviewing documentation from Product, Technology and Engineering ensuring that it conforms to operational standards and feasibility. Participating in feedback for New Product new services Introductions.
- Identifying and tracking risks to related Platforms and Services. Auditing network, process, and procedural compliances. Acting as leader on investigating cross-functional risks in Enterprise Network.
- Worked with downstream and upstream departments to understand needs and provide excellent service meet their needs.
- Ongoing continuous improvement of internal process and procedures. Driving operational improvements which resulted in savings and improved working efficiency.
- Knowledge sharing, Technical Documentation and Training creation.
- Work in flexible work environment and after-hours conditions (Severity 1 troubles and complex changes in change windows)
- Conducting and/or supporting change management work for extremely complex changes.
- Managed over $5,500,000 annual capital budget for vendor maintenance contract, through annual practice of reviewing maintenance contract negotiating terms, result in saving 30%-40% cost of contract
- Adhere to all policy and legal requirements under Health and Safety legislation.
Senior Engineer- MaxTV Service Support
SaskTel
Regina, SK
11.2009 - 05.2019
- Lead IPTV infrastructure projects implementation and working with designer to identify opportunities for improvement and meet deadlines.
- Performed analysis on RFP technical requirement in development stage providing RFP candidate equipment testing including: encoder, network infrastructure: router, switch firewall
- Supervised 5 employees throughout design and execution of HeadEnd projects including HeadEnd infrastructure replacement project, MediaFirst core infrastructure project, HeadEnd video monitoring project and several other projects
- Provide professional technology platform support of change control process including impact analysis, method of procedure review, carried out thorough implementation with redefined verification procedures.
- Serve as top tier in fault identification, isolation, analysis, and resolution for IPTV network related technology platforms including: Encoder, network equipment and monitoring infrastructure Evertz, IneoQuest.
- Compliance Monitoring - Ensure adherence to CRTC regulations. – including but not limited to: Audio Loudness violations, Described Video, Closed Captioning (overlapping text, missing, garbled)
- Managed $500,000 capital budget for maintenance projects, through annual practice of reviewing maintenance contract, result in saving 15%-25% cost of contract
Junior Security Engineer
SaskTel
Regina, SK
05.2009 - 11.2009
- Used Microsoft Word and other software tools to create documents and other communications for test result on major security projects.
- Exceeded goals through effective task prioritization and great work ethic.
- Created plans and communicated deadlines to complete projects on time.
- Complete several security entry level training while working and learning on position
Electornic Sytem Engineer
Envron Environmental Ltd.
Regina, SK
06.2006 - 04.2009
- Maintained excellent attendance record, consistently arriving to work on time.
- Delivered system design within specific timeframes.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Resolved problems, improved operations and provided exceptional service.
- Exceeded goals through effective task prioritization and great work ethic.
- Used Altium DXP design tools for PCB prototyping and MS software to create documents and other communications.
Education
Bachelor of Science - Electronic System Engineering
Hunan University
Hunan, China 09.1999 - 06.2003
Master of Science - Electronic Systems Engineering
University of Regina
Regina 09.2004 - 01.2007
Skills
Network Engineering: routers/switches/firewalls, DDoS mitigation, routing, subneting and network protocols
undefinedAdditional Information
Additional training/self education:
- Learning How to Learn: Powerful mental tools to help you master tough subjects
- Learn Like a Pro: Science-Based Tools to Become Better at Anything
- 7 Habits of Highly Effective People-leadership
- Six thinking hat-Problem solving and decision making
- INE CCIE bootcamp
- CCNA CCNP full training
- Implementing and Operating Cisco Service Provider Network Core Technologies (SPCOR)
- Configuring Cisco Nexus 7000 Series router
- Introducing Cisco Nexus 9000 Switching
- Ericsson video professional training
Certification
CCNP
Timeline
Senior Core Network Engineer
SaskTel
05.2019 - Current
CCNP
07-2018
GSEC
01-2014
CCNA
07-2011
Senior Engineer- MaxTV Service Support
SaskTel
11.2009 - 05.2019
Junior Security Engineer
SaskTel
05.2009 - 11.2009
Electornic Sytem Engineer
Envron Environmental Ltd.
06.2006 - 04.2009
Master of Science - Electronic Systems Engineering
University of Regina
09.2004 - 01.2007
Bachelor of Science - Electronic System Engineering
Hunan University
09.1999 - 06.2003
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