Delmy Rose P. Johnson
68 Lakefront Rd, Dartmouth B2Y 3C6,NS
Summary
I am excited to join a dynamic organization where I can learn and grow as a customer service representative. With a strong foundation in technical understanding, coupled with my determination to excel, I am poised to contribute positively to the team's success and help create outstanding customer experiences.
Overview
6
6
years of professional experience
Work History
Business Associate
Bluemen Career Consultancy PVT LTD
2019.09 - 2021.02
- Developed and maintained customer relations by providing prompt, courteous service.
- Conducted market research to identify potential customers and industry trends.
- Demonstrates understanding of the customers business needs and maintains high customer satisfaction ratings
- Promote client products and services by suggesting additional or alternative products to meet customer’s needs
- Worked closely with staff across departments to implement growth strategies.
- Provided support to the sales team on a daily basis.
- Assisted in developing marketing strategies and campaigns.
- Generated new business leads through cold-calling activities.
- Created presentations to present product information to clients.
- Documents efforts and customer information in the system as required
Computer Engineer/Digital Marketing Executive
Multisystem Technology FZE
2018.03 - 2019.08
- Monitored system performance metrics to identify areas of improvement or optimization.
- Provided status updates to keep upper management informed and to reach goals.
- Creating Websites/ Analyzing websites (Wordpress) Optimizing the websites to increase the traffic.
- Lead Generation Analysis of client’s Website, Competitor Analysis and Top Keywords Analysis.
- Keyword Researching.
- On- Page and Off- Page Optimization.
- Content Optimization: - Search engine friendly content development.
- Image and Video Optimization.
- Dynamic Optimization and Promotion of E-Commerce Websites PPC Campaign Management.
- Configuring Google Webmaster Central Tool. Monitoring the Website Traffic with Google Analytics and other tracking Tools.
- Social Book Marking, Article Submission, Blogs Posting, Classifieds etc.
- Social Media Optimization: - Facebook, Instagram, Twitter, LinkedIn, etc. Controlling Robots using robot.txt file attribute.
- ·Creating Sitemap.xml Forum and Blog integration. Link Building. Search Engine / Directory Submission and Paid inclusion Experienced in Wordpress yoast plugIns.
Digital Marketing Executive
Bethelsoft Technology
2016.01 - 2017.01
- Developed and implemented multi-channel digital marketing strategies.
- Created content for website, social media accounts, email campaigns and other digital channels.
- Monitored performance of campaigns using analytics software such as Google Analytics.
- Managed SEO activities including keyword research, link building and content optimization.
- Analyzed customer feedback from various sources to improve user experience.
- Collaborated with design teams to create visually appealing graphics for websites and social media posts.
- Tracked competitors' activities in order to stay ahead of the competition in terms of innovations in the field of digital marketing.
- Drafted reports summarizing key metrics related to website traffic, conversions, ROI.
- Coordinated with cross-functional teams to ensure timely delivery of projects.
- Oversaw social media and digital marketing strategy to increase brand exposure and audience engagement.
- Hired, trained and mentored other employees dedicated to employing Google AdWords, Google Analytics and other SEO techniques and metrics sources.
SEO Analyst
Infozign Technology
2015.01 - 2016.01
- Executed SEO functions such as keyword research, data collection, link optimization, and site auditing.
- Wrote requirements and design experiments to test new SEO strategies.
- Provided optimization of web page titles, URLs, structured data, SEO copy editing, and sitemaps.
- Performed keyword research and competitive analysis to identify effective strategies to meet client goals.
- Analyzed traffic and conversion trends and develop strategies to improve traffic.
- Devised strategies to correct SEO underperformance and resultantly increase traffic and visibility.
- Developed SEO strategy, defined goals and prioritized tests and projects.
- Monitored and reported on key performance indicators and shared results with the management team.
- Maintained up-to-date knowledge of the latest SEO tools and communicated this information to internal teams.
- Optimized global brand performance in organic search engine results.
Jr.Software Developer
Iband Technology
2015.01 - 2016.01
- Result-oriented professional with 1+ year of software development experience on the Microsoft platform.
- Hands-on Knowledge in C#, ASP.Net, and SQL Server. Good understanding of Windows OS, Database and Applications. Extensive Experience in writing stored procedures with MS SQL Server.
- Experience of working in the complete Software development life cycle involving development, documentation, testing and maintenance.
- Proficient knowledge in HTML, Java Script, AJAX, AngularJS, CSS etc. Knowledge in writing SQL Queries using MS-SQL Server.
- Good knowledge of Database Management, Programming and Web applications.
Education
PG Diploma - IT
Collège St-Michel
Montreal, QC2023-08
Bachelors Of Technology - Computer Science
Christ University : Faculty Of Engineering
Bangalore, KA2014-03
Skills
- Time Management
- Multitasking
- Positive Attitude
- Communication
- Open-minded
- IT field Background
- Organized
- Problem Solving
Timeline
Business Associate
Bluemen Career Consultancy PVT LTD
2019.09 - 2021.02
Computer Engineer/Digital Marketing Executive
Multisystem Technology FZE
2018.03 - 2019.08
Digital Marketing Executive
Bethelsoft Technology
2016.01 - 2017.01
SEO Analyst
Infozign Technology
2015.01 - 2016.01
Jr.Software Developer
Iband Technology
2015.01 - 2016.01
PG Diploma - IT
Collège St-Michel
Bachelors Of Technology - Computer Science
Christ University : Faculty Of Engineering
Similar Profiles
Supriya JadhavSupriya Jadhav
Assistant Manager at A V IMMIGRATION AND CAREER CONSULTANCY PVT LTDAssistant Manager at A V IMMIGRATION AND CAREER CONSULTANCY PVT LTD
AYUSH KUMARAYUSH KUMAR
HR Recruiter at HIREGURU JOBS & CAREER PVT LTDHR Recruiter at HIREGURU JOBS & CAREER PVT LTD
ABHINSHU GUPTAABHINSHU GUPTA
Manager Research and Development (R&D) Department at Allen Career Institute Pvt. Limited-Allen IAS DivisionManager Research and Development (R&D) Department at Allen Career Institute Pvt. Limited-Allen IAS Division