Victoria Kinasewich
Edmonton,AB
Summary
Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Accomplished the role of an office administrative assistant with excellence in addressing various business needs; Including using Quickbooks for bill payments and updating and maintaining inventory. Proficient in maintaining a structured schedule and meeting deadlines, while adapting to multiple projects at a time. Devoted to team efficiency and promoting positive business environment.
Overview
1
1
year of professional experience
Work History
Hostess
Montanas BBQ and Bar
Edmonton, Alberta
11.2021 - Current
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers by running and handling food.
- Used cash registers and credit card machines to cash out customers.
- Promptly and efficiently bussed tables and cleaned bathrooms to maintain restaurant cleanliness.
Office Administrative Assistant
VEK ENVIRONMENTAL
Edmonton, Alberta
05.2020 - 09.2020
- Maintained and updated physical records and digital files to represent current, accurate and compliant documentation status.
- Update spreadsheets and database to track, analyze and report on performance and sales data.
- Transferred and directed emails to correct staff members.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Kept reception area clean and neat to give visitors positive first impression.
Education
Lillian Osborne High School
Edmonton, ABSkills
- Front- and Back-of-House Coordination
- Warm and Welcoming
- Flexible and Adaptable
- Opening and Closing Procedures
- Creative Problem Solving
- Wait List Management
- Cleaning and Sanitizing
- Customer-Oriented
Timeline
Hostess
Montanas BBQ and Bar
11.2021 - Current
Office Administrative Assistant
VEK ENVIRONMENTAL
05.2020 - 09.2020
Lillian Osborne High School
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