BRIANNA PEÑA
Moreno Valley
Summary
A highly motivated Associate with over 2 years of experience in warehouse operations. Committed to customer satisfaction and timeliness. Proven ability to meet deadlines and work weekdays, holidays , over time to meet business needs while creating a safe work environment and following safety procedures, and cross training in different departments to help the company as well as gaining knowledge and adapting quickly.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Warehouse Associate
Wayfair
03.2024 - 12.2024
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 85 pounds.
- Adaptability by taking on various roles within the warehouse as needed, including receiving, outbound, fix incorrect labels and cycle counting duties.
- Helped train new employees in safe practices and warehouse procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
Warehouse Associate
Lowe's Home Improvement
01.2022 - 01.2024
- Operated forklift to move heavy materials safely and efficiently throughout the warehouse.
- Followed company safety guidelines and procedures to prevent accidents and injuries.
- Receiving, processing, labeling product with the use of the RF Scanner.
- Maintained clean and organized work areas to ensure smooth workflow and safe operations.
- Utilized RF scanner to locate and verify inventory for order fulfillment.
- Loading pallets and trucks while ensuring safe handling of products.
- Work overtime as needed.
Warehouse Associate
Amazon Warehouse
01.2021 - 01.2022
- Wrapped pallets in shrink wrap prior to loading.
- Maintained clean and organized work area to ensure smooth workflow and safe operations.
- Utilized RF scanner to locate and verify inventory for order fulfillment. ·
- Loading boxes in the trailer while ensuring safe handling of products.
- Work overtime as needed..
Customer Service
Wendy's
01.2020 - 01.2021
- Managed high-volume inquiries and orders resulting in customer satisfaction.
- Problem-solving skills to address and resolve customer concerns effectively.
- Accurately handled cash and credit card transactions with attention to detail.
- Provided excellent customer service by addressing inquiries and concerns in a friendly manner.
Education
HIGH SCHOOL DIPLOMA -
Bell School AC2T
Bell, CA01.2018
Skills
- Attention to detail
- Problem-solving
- Leadership and team building
- Equipment operation
- Customer Service
- Dependable
- Organized
- Communication
Certification
- CPR/AED Certification
Timeline
Warehouse Associate
Wayfair
03.2024 - 12.2024
Warehouse Associate
Lowe's Home Improvement
01.2022 - 01.2024
Warehouse Associate
Amazon Warehouse
01.2021 - 01.2022
Customer Service
Wendy's
01.2020 - 01.2021
- CPR/AED Certification
HIGH SCHOOL DIPLOMA -
Bell School AC2T
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